Job Description

Are you someone who combines professionalism with a warm, friendly approach? We're looking for a Medical Office Assistant (MOA) to join our team and bring positive energy to our practice!

About Us:

We are a newly established primary care practice that prides itself on providing exceptional care while focusing on patient comfort and efficiency. Our Marigold team consists of caring professionals who value teamwork, compassion, and creating a welcoming environment for everyone who walks through our doors. Our office is home to seven primary care physicians who have well-established practices within our local community. We will soon be expanding to include nurse practitioners to our clinic. Our physicians work with varying schedules and paces. Marigold is fortunate to also coordinate patient care with allied healthcare professionals, including registered nurses, social workers, clinical pharmacists, and mental health support workers.

Role Overview:

As our Medical Office Assistant, you'll be the first point of contact for our patients. We need someone who is skilled in organization, patient care, and administration. This is a role for someone who loves helping others, is tech-savvy, and can maintain a calm, professional demeanor while multitasking with ease. You should be comfortable working in a dynamic, fast-paced environment.

Responsibilities:

Patient Interaction:

Greet patients warmly, check them in, and make them feel at ease.

Scheduling & Communication:

Manage phone calls, emails, schedule appointments, and handle inquiries with a friendly, informative approach.

Administrative Tasks:

Maintain and organize patient records, and ensure a tidy and welcoming reception area.

Team Support:

Collaborate with clinical staff to ensure seamless patient flow and assist with day-to-day office operations.

What We Offer:

Supportive Team Atmosphere:

We believe in working hard and supporting one another in a collaborative, inclusive environment.

Growth Opportunities:

We value learning and professional development, with opportunities to advance within our clinic. This position offers room for growth, as we are looking for a long-term team member.

Recognition & Fun:

Expect team events, occasional treats, and a supportive team that celebrates each other's successes.

Ideal Candidate/Qualifications:

Friendly & Professional:

You have a positive attitude, excellent communication skills, and a warm approach to patient care.

Organized & Efficient:

You're comfortable handling multiple tasks and keeping things organized, even on busy days. You are compassionate and can demonstrate patience when dealing with the public.

Experience:

Prior experience as a medical office assistant or in a healthcare environment is preferred but not required. Customer service experience is an asset. MOA Diploma is an asset but not required.

Tech-Savvy:

You're comfortable with office software such as Outlook, Microsoft Office, MedAccess, and OceanMD, and are adaptable to learning new systems. Experience with MedAccess is a benefit but not a requirement.
Job Types: Full-time, Permanent

Pay: $21.00-$24.50 per hour

Schedule:

Monday to Friday
Work Location: In person