for our growing specialist Obstetrics and Gynecology practice in Richmond, BC.
We invite applications from motivated, positive, compassionate, respectful and technology-savvy individuals who are looking career growth and expand their role & responsibilities over time.
You will be
working alongside a senior MOA
to support 2 full-time progressive, dedicated and supportive physicians to carry out a variety of tasks related to their clinical practice and administrative work.
In addition, you will be responsible for patient and office communication, sterilization of equipment and serving as a liaison between our office, external referring clinics, patients, and hospital/health authority staff.
Position Type
Full-time, permanent
Start Date
Jan 5, 2025, flexible
Work location
In person, Richmond, BC
Dr. L. Rebeca Rivera Inc. and Dr. Susan Ngoc Thu Luong
Schedule
10am - 5pm (flexible)
Monday - Friday, no weekends
Salary
Starting between $ 22-$25 per hour, negotiable and commensurate with qualifications and experience
Benefits
? Group benefits package
? Vacation, wellness days paid time off
? Near public transportation, Skytrain and bus
? Parking available
? Proximity to other amenities - within walking distance
Language
? Fluent English (spoken and written) REQUIRED
? Competency in other languages is considered an asset (e.g.: Mandarin, Cantonese, Spanish)
Qualifications
? Medical Secretary Diploma, Medical Office Assistant Certificate or Unit Clerk Diploma, or other training in healthcare is required
? Experience in a medical office setting or related area for at least 1-2 years
Knowledge skills and abilities
? High proficiency in Microsoft Office (Word, Excel), use of Gmail and Google calendars, Adobe Acrobat/PDF software and Dropbox
? Proficiency with electronic Medical Records (EMR) - Accuro QHR STRONGLY preferred; however training can be provided
? Demonstrates outstanding customer service skills with a strong understanding of client care, including making a pleasant first impression
? Possesses critical thinking skills such as organization, problem solving, informed decision-making, adaptability, information analysis and creative thinking
? Enthusiasm and positive attitude
? Adept at learning new tasks and responsibilities
? Exhibits a strong sense of initiative, responsibility, attention to detail, and adherence to protocols
? Possesses excellent written and verbal communication and interpersonal skills
? Has the ability to work under pressure and can handle interruptions
? Manages and prioritizes workload to accomplish duties and tasks within designated deadlines
? Ability to work effectively and independently with minimal supervision
? Demonstrates the ability to collaborate effectively with administrative staff from other offices and hospital/health authority
? Presents a professional appearance and demeanor
? Knowledge of medical terminology
? Should be prepared to discuss their performance, growth and development potential during periodic reviews
Responsibilities and Role
While more specific workflows and tasks will be discussed in person, here are some highlights of the responsibilities:
Greeting patients as they arrive for appointments
Registering new patients and updating patient information in EMR (Accuro-QHR Technologies)
Answering incoming phone calls and ensuring that all phone calls are followed up on and requests completed in a timely fashion
Scheduling and confirming patient appointments
Measuring and documenting patient height and weight. Processing urine samples for prenatal patients and pregnancy tests. Taking blood pressure
Preparation and clean-up of examination rooms before and after patient visits
Stocking clinic equipment in examination rooms
Cleaning and preparing clinic equipment for sterilization with use of autoclave while following safety procedures and protocols to avoid exposure to blood borne pathogens and other hazards
Receive, sort, and distribute all incoming and outgoing mail, emails, faxes, and other forms of communication on a daily basis.
Follows the clinical practice policies by the College of Physicians and Surgeons of BC "Standards of Practice" like but not limited to acknowledging receipt of referrals, responding to appointment requests by the referring community and patients
Maintains an orderly patient record. Handles all patient-related information in compliance with the Health Information Act(HIA), Privacy policies and other applicable policies established by the clinic
Collecting payment for non-MSP covered services using Moneris PAD machine
COVID-19
: Candidate MUST be fully vaccinated and will adhere to public health orders and follow current BC CDC guidelines for community medical setting.
If interested and excited to be part of our team, please submit your resume along with 2 work references, and their contact information, by email to
dr.rivera.moa@gmail.com
.
We thank all interested applicants, however, only those under consideration will be contacted.
Successful applicants will be notified by email or phone for interviews to be held by early December 2025.
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Ability to commute/relocate:
Richmond, BC V7C 3V3: reliably commute or plan to relocate before starting work (required)
Experience: