Job Description

Overview

Do you have experience providing clerical support in a medical office or healthcare environment and have a good command of medical terminology? We have an opportunity for a permanent medical office assistant to work in the Visiting Specialist Clinic. You\xe2\x80\x99ll perform a variety of administrative duties to support the Visiting Specialist Clinic, which offers a range of specialist services to ensure that injured workers are expeditiously assessed and receive the appropriate treatments or service as determined by a specialist.

Where you\xe2\x80\x99ll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you\xe2\x80\x99ll will be required to work onsite in the Richmond office 3 times a week.

What you\'ll do

As a medical office assistant, you will:

• Provide reception services by checking in injured worker (patients) upon arrival, answering or routing telephone calls and providing information on appointments, or claims inquiries
• Intake incoming referrals and update in referral system to keep detailed records of referred patients
• Schedule and confirm patient medical appointments
• Fill out and process a variety of electronic and paper-based correspondence, forms, reports, etc.; much of which involves medical terminology
• Fax requisitions or requests for medical imaging (e.g. x-rays), injections, and lab tests, and medical reports
• Order supplies and maintain the examination rooms with supplies, etc.
• Assist with physician billing.

Is this a good fit for you?

We\xe2\x80\x99re looking for someone who can:

• Provide outstanding customer service
• Multi-task in a dynamic environment
• Obtain and record information both orally and in writing

Learn more: For more information about this position, including the necessary knowledge, skills, and abilities (KSAs); job description; and awareness items, see the on WSN.

Your background and experience

• Completion of grade 12
• Able to type a minimum of 40 words per minute
• Use knowledge of medical terminology and medical spelling
• Proficient use of Microsoft Word

Important to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check
• Confirm you\xe2\x80\x99re legally entitled to work in Canada

WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy (the \xe2\x80\x9cPolicy\xe2\x80\x9d) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What\xe2\x80\x99s it like to work at WorkSafeBC?

It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary of $24.67/hour, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. We also offer continuous learning opportunities, leadership development programs, and tuition reimbursement to make your career at WorkSafeBC rewarding. As a member of our team, you\'ll have access to services and benefits that can help you get the most out of work \xe2\x80\x94 and life.

Learn more: Find out .

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email

when you submit your application.

WorkSafeBC