Job Description

Job Overview

We are seeking a dedicated and organized

Medical Office Assistant/Receptionist

to join the Refine Cosmetic Surgery team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires strong administrative skills, attention to detail, and a commitment to maintaining a welcoming environment for all patients.

Duties

Greet patients and visitors at the front desk with professionalism and courtesy. Manage patient check-in and check-out processes efficiently. Schedule appointments and maintain the office calendar using Jane app. Answer phone calls promptly, addressing patient inquiries and directing calls as necessary. Maintain accurate patient records, ensuring confidentiality and compliance with medical regulations. Support pre- and post-procedure patient flow and coordination. Handle administrative tasks such as filing, data entry, and managing office supplies. Collaborate with medical staff to ensure seamless patient care and communication.

Requirements

1+ years experience in a medical aesthetics or cosmetic surgery clinic required Familiarity with electronic health record systems such as Jane App and Plexia is desirable. Strong understanding with medical aesthetic treatments, and willing to learn cosmetic surgery. Excellent organizational skills with the ability to multitask in a fast-paced environment. Strong interpersonal skills with a focus on providing outstanding customer service. Ability to work collaboratively within a team while also being self-motivated.

Role Details

Part-Time:

2-3 days per week

Clinic hours:

daytime shifts only

No weekends required

Opportunity to evolve to Full-Time Pay is dependent on experience and qualifications Opportunity to work in a luxury, patient-focused clinical environment
Refine Cosmetic Surgery is a leading aesthetic clinic located in Vancouver, BC. Under the direction of renowned facial cosmetic surgeon

Dr. Paul Denton

, we offer a full spectrum of advanced surgical and non-surgical treatments -- from

facial cosmetic surgery

to

injectables

,

laser skin rejuvenation

, and

body contouring

. Our philosophy is centered on delivering natural, refined results in a luxury, patient-focused environment. We are dedicated to providing an exceptional standard of care and a personalized experience for every patient.

If you are passionate about aesthetic medicine and dedicated to providing an exceptional patient experience, we invite you to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Part-time, Casual

Pay: $20.00-$27.00 per hour

Benefits:

Company events On-site parking Store discount
Experience:

medical aesthetics: 1 year (required)
Work Location: In person