Job Description

GreenLeaf Acupuncture & Herb Clinic (www.greenleafclinic.ca) is a well-established and respected clinic located in Downtown Vancouver. Since opening in 2007, we have steadily grown while building a strong reputation for patient satisfaction and clinical excellence.

We are currently seeking a

long-term addition

to our

front office team

--someone who is passionate about healthcare, enjoys engaging with patients, and brings a positive, professional presence to our clinic.

Responsibilities

Delivering outstanding patient service and ensuring smooth front desk operations Scheduling, phone/email correspondence, billing, and filing using Jane App Coordinating internal communications between practitioners and patients Supporting marketing initiatives including

clinic social media management (Instagram, Reels, posts/stories)

Maintaining a clean and organized reception area, including light cleaning duties and restocking clinic supplies Other tasks as required

Qualifications

Required:

Fluent in Korean and English (verbal and written)

Minimum 2 years of administrative, front desk, or office experience Professional appearance and strong interpersonal communication Reliable, punctual, and able to work independently and as part of a team Legal authorization to work in Canada (Citizen, PR, or valid Work Permit)

Preferred:

Experience in a healthcare setting (TCM, massage, physio, etc.) Familiarity with Jane App or other EMR systems Prior experience in social media management (Instagram, Canva, basic editing) Customer service or marketing background is an asset

Compensation & Benefits

Starting from $3,500/month

(Higher compensation offered for applicants with relevant experience or strong skillsets in administration, marketing, or social media. We aim to offer more than industry averages for high-contribution candidates.)*
Extended health benefits 10 paid vacation days per year Paid professional development days Year-end bonus based on performance Work uniform and on-site training provided

How to Apply

Please send your

resume and a brief cover letter

to our clinic email.

We thank all applicants for their interest; only shortlisted candidates will be contacted.

No phone inquiries or walk-ins, please.

Job Types: Full-time, Permanent

Pay: From $3,500.00 per month

Additional pay:

Bonus pay Overtime pay
Benefits:

Extended health care Paid time off
Schedule:

8 hour shift Monday to Friday
Experience:

Office: 2 years (required)
Language:

Korean (required) English (required)
Work Location: In person