Job Description

Seeking a full-time medical administrative assistant for two small, welcoming practices in Orillia: a family medicine with obstetrics practice and an outpatient neurology practice. This position is an essential part of providing high quality compassionate medical care to our community and the first point of contact for patients in both practices.

The ideal candidate will have strong interpersonal, communication and organizational skills; be able to work both independently and as part of a team; and be compassionate, friendly and dedicated to providing exemplary care.

Responsibilities and Duties Include:

Schedule appointments and meetings for 2 physicians and 1 nurse Greet and register office patients, confirm up to date demographic information Address patient and other health care provider/institution inquiries on the phone and in person Respond to all communications (phone calls, EMR messages, faxes) in a timely manner Manage documents and patient charts within electronic medical records (Telus Health PS Suite and Accuro) Manage outgoing and incoming referrals and diagnostic testing for patients as well as incoming results Maintain office supplies and overall office functioning Respect patient confidentiality at all times
Qualifications and Skills:

Excellent communication and interpersonal skills Strong Telephone and Patient Relation skills Strong Computer Skills (e.g. Word, Excel, email, troubleshooting basic IT issues) Experience and working knowledge of Electronic Medical Records, particularly Telus Health PS Suite and Accuro, is an asset Ability to multi-task and set priorities while managing a high volume of phone calls and other interruptions Ability to work both independently and also as a member of a collaborative team Knowledge of medical terminology Preference to those who have completed a Medical Administrative Assistant Program Preference to previous clerical experience in a medical office or hospital setting Experience with OHIP and 3rd party billing is an asset
Infection Control Requirements:

Applicants are expected to be fully vaccinated against COVID-19 and annual influenza. Employees are expected to comply with masking and PPE policies of the office.

Schedule:

The current position is a 5 day work week (8am-5pm Mon-Thurs and 8am-2pm Fri) with some flexibility to adjust hours for the right candidate.

Job Types: Full-time, Part-time, Permanent

Pay: $21.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking Paid time off
Application question(s):

Applicants are expected to be fully vaccinated against COVID-19 and influenza. Employees are expected to comply with masking and PPE policies of the office.
Will you meet these requirements?

Work Location: In person

Application deadline: 2025-10-03
Expected start date: 2025-10-13