We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional administrative support, and enhancing patient experiences. This position requires proficiency in medical terminology and familiarity with electronic medical records systems, such as Medaccess.
Responsibilities
Greet patients and visitors in a friendly and professional manner at the front desk.
Manage phone systems to answer calls, schedule appointments, and handle inquiries efficiently.
Maintain accurate patient records using electronic medical records (EMR) systems.
Coordinate patient flow to ensure timely service and minimize wait times.
Perform administrative tasks such as filing, data entry, and maintaining office supplies.
Collaborate with healthcare providers to support patient care initiatives.
Uphold confidentiality standards in compliance with HIPAA regulations.
Requirements
High school diploma or equivalent; additional certification in medical office administration is a plus.
Proficiency in medical terminology and experience working in a medical or dental office setting.
Familiarity with EMR systems, particularly Medaccess is highly desirable.
Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
Excellent communication skills, both verbal and written, for effective interaction with patients and staff.
Ability to work collaboratively within a team-oriented environment while maintaining professionalism under pressure.
Previous experience in an administrative role within a healthcare setting is preferred but not mandatory.
Join our team as a Medical Office Assistant where you can make a meaningful impact on patient care while developing your skills in a dynamic healthcare environment!
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Pay: From $22.00 per hour
Expected hours: No more than 40 per week
Additional pay:
Overtime pay
Schedule:
Monday to Friday
Ability to commute/relocate:
North Vancouver, BC V7H 2Y5: reliably commute or plan to relocate before starting work (required)
Work Location: In person