Job Description

Entity: Well Health Clinic Network


Position Title: Medical Office Assistant


Salary Range / Hourly Pay range: $20.00 - $21.00 CAD per hour


Job Class: Part Time


Work Location: WELL Health - Pemberton Marine, North Vancouver, BC

About the Company:

WELL's mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL's comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL's solutions enable more than 42,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 220 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL's solutions are focused on specialized markets such as the gastrointestinal market, women's health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol "WELL" and on the OTC Exchange under the symbol "WHTCF". To learn more about the Company, please visit: www.well.company.

Position Summary:

The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

What you will be doing:

Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing. Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments. Patient Care duties - Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room. General duties - To ensure to always keep patient information confidential and secure. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

You have:

High school diploma or the equivalent Exceptional customer service skills A Team Player Strong verbal and written communication skills Attention to detail and ability to plan, organize, and prioritize work. Ability to work independently as well as with a team. Ability to analyze, problem-solve and take the initiative. Open and accountable Ability to work varying shift patterns as needed by the clinic (including evenings and weekends) Experience as an MOA or MOA programs certification is an asset. Experience with EMR system OSCAR and a good understanding of MSP billing are assets.

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.


WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success - this is the WELL Way!


WELL has been independently certified as a Great Place to Work by Great Place to Work Institute Canada, an achievement that reflects the company's strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its 'Healthy Place to Work' ESG strategy pillar.


Want Read more about us: https://stories.well.company/