Job Description

Are you passionate about community wellness and ready to grow your career in Health Services?

The Katzie Health and Community Centre is seeking a compassionate and organized

Medical Office Assistant (MOA)

to join our team.





As the first point of contact for community members, visitors, and staff, you'll play a vital role in creating a welcoming environment rooted in respect, inclusivity, and cultural safety. Reporting to the Health Services Clinical Manager, you'll manage a range of administrative and clerical responsibilities that ensure the smooth operation of our health services, while making a meaningful impact on the overall wellness of the Katzie community.

What You'll Do:

Greet patients and visitors in a warm, respectful, and culturally safe manner. Answer phone calls and respond to inquiries with professionalism and empathy. Register patients and verify personal and medical information. Schedule appointments and manage cancellations or rescheduling. Maintain the calendar for booking health services appointments and manage all appointments in a precise and effective manner. Assist patients in navigating health services, including traditional healing and wellness programs. Book medical transportation while maintaining program records and preparing the required monthly report. Maintain accurate and confidential patient records. Prepare and process medical documents, referrals, and correspondence. Liaise with healthcare providers to ensure timely communication and follow-up. Support clinic operations including filing, scanning, and data entry. Prepare examination rooms and ensure cleanliness and readiness. Assist with patient flow and coordination during clinic hours. Order and maintain office supplies and inventory. Ensure electronic equipment is maintained and in working order. Set up the boardroom for meetings and ensure cleanup as requested. Maintain the staff kitchen. Order weekly supplies of snacks for staff as needed. Record temperatures of all Community Kitchen refrigerators and freezers twice daily. Responsible for housekeeping duties as required. Operate as part of a team and be flexible about the boundaries and functions of the job.

What you bring to Katzie:

Knowledge gained through Medical Office Assistant Certification or a related field, or two years of relevant, progressive work experience. An equivalent combination of education, work or comparable lived experience will be considered. Ability to work with high confidentiality and superior attention to detail. Excellent computer skills with considerable knowledge of Microsoft Office, specifically MS Word and Well-developed interpersonal and communication skills, both oral and written. Excellent problem-solving skills and demonstrated ability to work both independently and as a team member to achieve desired results. Exceptional organizational, time management, and prioritization skills Flexibility and the ability to adapt to rapidly changing work priorities, ensuring prioritizing and completing tasks on time. Demonstrated genuine respect for Katzie First Nations culture and protocols. Experience working with First Nations communities is an asset. Basic First Aid Certification Valid Class 5 Drivers is an asset Satisfactory Criminal Record Check (vulnerable sector)

What We Offer:

Health and dental coverage Health spending account EAP On-site Medical Services Long-term disability benefits Paid vacation Paid winter office closure Pension plan with an employer contribution Paid sick day coverage Family responsibility days Community events * Cultural learning opportunity