Job Description

BACKGROUND

Pacific Orthopaedics and Sports Medicine is a private medical office located a few blocks from Lions Gate Hospital in North Vancouver. Our team-based approach provides comprehensive, multi-disciplinary, and integrated musculoskeletal care to the Coastal Health Region. The medical team includes 9 orthopaedic surgeons, 2 sports medicine specialists, and an athletic therapist. This team is supported by an office manager and 9-10 full-time administrative staff (medical office assistants). Our office is mostly paperless and the staff use an EMR (electronic medical record system) with a shared patient database.

THE JOB

MOA required for a busy Orthopedic surgery practice, working for an individual surgeon in a group environment.

You will work in a busy office, with a total of eight orthopedic surgeons and a sports medicine physician. There are a total of nine MOAs and a manager working in the office.

This is a busy practice in a dynamic office. The candidate must be comfortable multitasking and working in a busy environment. They should be self-directed and motivated. Most importantly, the candidate must be able to interact with patients with a pleasant and accommodating demeanor.

SCOPE OF WORK AND KEY DUTIES

Answering the phone/returning messages Handling incoming/outgoing emails Handling payments/billing insurance companies MSP/WCB billing/re-billing Maintaining charts/faxing/filing/copying on EMR (Plexia) Transcription Patient interaction/exam room preparation during offices Interacting with manager & other MOAs to ensure general office responsibilities are completed, including ordering supplies Coordination and surgical booking at hospital and non-hospital surgical facilities Ordering tests (MRI, X-rays, CT, etc.) Sales of medical equipment Medical-legal examination coordination

SKILLS & COMPETENCIES

previous MOA experience is an asset but not required

strong interpersonal skills

effective written and verbal communication in English

organized

experience with electronic medical records systems

proficient with computers

understand patient information privacy, and deal with confidential

Job Type: Full-time

Pay: $25.00-$28.00 per hour

Benefits:

On-site parking Paid time off
Ability to commute/relocate:

North Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person