Job Description

Overview

We are seeking a personable, detail-oriented, and organized Medical Office Assistant to join our healthcare team. Must have at least 2 years of experience as an MOA. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare providers. This position requires a blend of administrative skills and medical knowledge, making it essential for candidates to have experience in a medical office setting.

Responsibilities

Greet patients and visitors in a friendly and professional manner. Communicates clearly and respectfully. Courteous and polite to staff and clients. Manage patient check-in and check-out processes efficiently. Schedule appointments and maintain the appointment calendar. Handle incoming calls using multi-line phone systems, addressing inquiries or directing calls as needed. Good phone etiquette. Familiarity with the electronic medical records and maintaining the EMR accurately and confidentially. Assist with insurance verification and patient billing inquiries. Prepare and manage patient charts, ensuring all necessary documentation is complete. Maintain cleanliness and organization of the front desk area. Work is accurate and complete, organized and well-planned. Setting up materials needed for a procedure. Ability to prioritize tasks. Meets deadlines consistently and able to handle workload under pressure.
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Skills

Proficiency in using Microsoft Office software and Healthquest EMR is highly desirable to ensure accurate patient data management. Strong understanding of medical terminology to facilitate effective communication within the office. Background in medical office operations or administrative roles is preferred. Excellent organizational skills with attention to detail for managing multiple tasks simultaneously. Strong interpersonal skills to interact effectively with patients, families, and team members. Ability to work independently as well as collaboratively within a team environment.
Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Work Location: In person