Job Description

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our family medicine clinic by providing exceptional administrative support. This position will require proficiency in managing electronic medical records, handling front desk responsibilities, and delivering excellent customer service to patients.

Responsibilities

Greet patients and visitors warmly, ensuring a welcoming environment. Manage multi-line phone systems, handling messages promptly and directing inquiries appropriately. Schedule appointments and maintain the office calendar efficiently. Collect patient information and verify insurance details accurately. Process patient records using electronic medical records (EMR) systems such as Avros. Assist with billing and coding tasks as needed. Maintain cleanliness and organization of the front desk and waiting areas. Collaborate with healthcare professionals to ensure seamless patient care. Handle administrative tasks including data entry, document scanning, faxing, copying, shredding.

Experience

Computer literate in Microsoft Word, Excel and scheduling programs or equivalent. Previous office and customer service experience preferred. Previous experience in a medical office an asset. Familiarity with electronic medical records systems, particularly Avros an asset. Experience as a receptionist an asset. Knowledge of medical terminology an asset. Strong organizational skills and attention to detail are required to manage multiple tasks efficiently. Excellent interpersonal skills to interact positively with patients and staff members alike. Join our team and contribute to providing high-quality care while enhancing your professional skills in a supportive environment!
Job Types: Full-time, Permanent

Pay: $20.03 per hour

Expected hours: 32 - 40 per week

Benefits:

Employee assistance program Extended health care On-site parking Paid time off
Work Location: In person