Job Description

Belmont Physiotherapy and Health Clinic is a multidisciplinary in Langley. Our team consists of experienced healthcare professionals (Physiotherapists, Kinesiologists and Acupuncturists).We are looking for a Part time (20-25 hours a week) front desk admin/receptionist who is passionate about helping clients. We are looking for someone to work on Mondays/Wednesdays and Fridays evenings and casual as required.Responsibilities include but are not limited to:

• Participate in daily administrative operations of clinic
• Interacting with clients and fielding patient inquiries
• Booking appointments in person, by phone and email
• Accepting payments and submitting insurance coverage
• Responding by phone and email
• Scanning and filing confidential documentation
• Preparation of necessary paperwork
• Corresponding with third-party insurers with regards to treatment coverage
• Treatment room/equipment cleaning and preparation
• Inventory checks/restocking
• Other various jobs to help the clinic run smoothly
• Be willing to work mornings, evenings, weekends and occasional overtime if required
• Willing to work in a busy and sometimes stressful environment, while attending to the many competing interests of patients, staff and clinicians.

We are looking for an individual with the following skills/attributes:

• Customer-service oriented
• High attention to detail
• Organized and trustworthy (able to handle cash and confidential information)
• Ability to work independently and proactively
• Capable of multitasking in a fast-paced environment
• Excellent English language skills (both spoken and written)
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision
• Strong computer literacy and proficiency (MS Office, EMR software experience an asset)
• Efficient with strong time management skills, organizational skills and the ability to prioritize independently.
• Outstanding interpersonal and communication skills both verbal (written, phone, and in-person)
• Strong customer service skills (working with difficult clients including conflict resolution)
• Strong task prioritization and organizational skills

Experience required:

• Experience with Medical or booking software (Jane preferred)
• Customer service.

Note:

• Experience with Jane app software https://jane.app/ is an asset.
• Preference will be given to individuals who are looking for longer-term employment and live close by.

Application deadline: 2024-06-07
Expected start date: 2024-05-31Job Type: Part-timePay: $18.00-$21.00 per hourExpected hours: 20 - 25 per weekBenefits:

• Casual dress
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: In personExpected start date: 2024-05-31