Job Description

Are you an organized, compassionate individual seeking meaningful work? The Kelowna Mental Health & Substance Use OAT Clinic is looking for a full-time, permanent Medical Office Assistant to join our dedicated team at the Kelowna Community Health & Service Centre in Kelowna, B.C.




Hours of work are rotating days and evening from 08:00 - 16:00, 08:30 - 16:30, 10:00 - 18:00 and 12:00 - 20:00.

? What to Include with Your Application

Please ensure your application includes:

1. Typing Test

- Minimum 40 wpm, completed within the last 24 months from a recognized institution. Click here for testing details.

2. Medical Office Assistant

- Certificate or proof of course completion

3. Education & Experience

- Grade 12 plus two years' recent related experience (or an equivalent combination of education, training, and experience)

4. Resume

- Highlighting your skills and relevant experience

5. Cover Letter

- Include your availability to start a new position

What we offer:

Employee & Family Assistance Program Employer paid training/education opportunities Employer paid vacation Employer paid insurance premiums Extended health & dental coverage Municipal Pension Plan Work-life balance Opportunities for career advancement

What Will You Work On?

In this role you will perform a variety of medical office assistant and clerical duties such as:




Registering patients - including scheduling and confirming appointments


Answering telephones, general correspondence, record keeping, chart notes, reports, medical billings


Data entry and word processing, graphic and database applications,


Compiling and entering statistical information,


Writing correspondence including: recording, transcribing and typing forms


Balancing and checking revenue transactions


Managing medical/surgical supplies and equipment and other resource material.


Escorting patients to examination/treatment rooms and ensuring appropriate instruments, procedure trays or other supplies are set up;


Attending sensitive examination procedures and treatments; routine measurements - weight, BMI calculations, eye exams, urinalysis.


Cleaning and sterilizing medical equipment and instruments as well as delivery and disposal of supplies, biological, material and equipment


This position supports the Opioid Agonist Treatment Clinic and Virtual Addictions Medicine (VAM) Clinic and provides multi-program coverage to these clinics; where you are supporting clients, Physicians, Nurse Practitioners, Virtual Nurse Prescribers and a variety of other clinicians.




If you are an experienced Clerk and want to be challenged in your role, come join our team and see why we're one of Canada's Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Apply Today!

Education, Training & Experience

Grade 12,


Graduation from a Medical Office Assistant course from an accredited Community College, plus


Two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.


Valid BC Driver's License as required


* Completion of an administered 5 minute typing certificate of 40wpm in the last 24 months from an approved institution (non-supervised tests are not accepted).