Job Description

Are you a detail-oriented and compassionate professional looking to make a meaningful impact in healthcare? The

Kelowna Community Service Centre

has an exciting opportunity for a

Permanent, Full-Time Medical Office Assistant (MOA)

to join our dedicated team in Kelowna, B.C.



In this role, you will support our busy Opioid Agonist Treatment (OAT) Clinic, playing a key part in delivering vital care to our community. You will also provide cross-coverage and contribute to our Virtual Addictions Medicine (VAM) program, ensuring seamless support for patients and providers.



Hours of work are rotating days and evenings, from 08:00 to 16:00, 08:30 to 16:30, 10:00 to 18:00, 12:00 to 20:00.

? What to Include with Your Application

Please ensure your application includes:

1. Typing Test

- Minimum 40 wpm, completed within the last 24 months from a recognized institution. Click here for testing details.

2. Medical Office Assistant

- Certificate or proof of course completion

3. Education & Experience

- Grade 12 plus two years' recent related experience (or an equivalent combination of education, training, and experience)

4. Resume

- Highlighting your skills and relevant experience

5. Cover Letter

- Include your availability to start a new position

What we offer:

Employee & Family Assistance Program




Employer paid training/education opportunities




Employer paid vacation




Employer paid insurance premiums




Extended health & dental coverage




Municipal Pension Plan




Work-life balance




Opportunities for career advancement

What Will You Work On?

In this role you will perform a variety of medical office assistant and clerical duties such as:




Registering patients - including scheduling and confirming appointments




Answering telephones, general correspondence, record keeping, chart notes, reports, medical billings




Data entry and word processing, graphic and database applications,




Compiling and entering statistical information,




Writing correspondence including: recording, transcribing and typing forms




Balancing and checking revenue transactions




Managing medical/surgical supplies and equipment and other resource material.




Escorting patients to examination/treatment rooms and ensuring appropriate instruments, procedure trays or other supplies are set up;




Attending sensitive examination procedures and treatments; routine measurements - weight, BMI calculations, eye exams, urinalysis.




Cleaning and sterilizing medical equipment and instruments as well as delivery and disposal of supplies, biological, material and equipment







If you are an experienced Clerk and want to be challenged in your role, come join our team and see why we're one of Canada's Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Apply Today!

Education, Training & Experience

Grade 12,




Graduation from a Medical Office Assistant course from an accredited Community College, plus




Two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.




Valid BC Driver's License as required




Completion of an administered 5 minute typing certificate of 40wpm in the last 24 months from an approved institution (non-supervised tests are not accepted).