Job Description

Job Overview

We are seeking an experienced, dedicated, and organized Medical Office Assistant to join our healthcare team.
This is a dynamic role that blends front-desk reception with administrative and clinical support for physicians, playing a key role in ensuring our clinic runs smoothly and efficiently.

As the first point of contact for patients, you will be responsible for creating a welcoming atmosphere while managing the efficient day-to-day operations of the clinic.
The ideal candidate should have:

Excellent communication and interpersonal skills

Great attention to detail

Familiarity with medical terminology

Experience with OSCAR EMR systems

Strong computer skills, including proficiency in Microsoft Office.

A strong work ethic

and the ability to excel in a

fast-paced, team-oriented setting

Capability to perform basic clinical tasks

Qualifications & Requirements

Preference will be given to International Medical Graduates (IMGs).

Previous experience using OSCAR EMR is required

Previous experience working in a family physician clinic in Canada is required.

Phlebotomy certification with experience

and ability to perform

intramuscular (IM) injections

confidently and safely is preferred. Strong knowledge of

medical terminology

and

administrative procedures

. Highly proficient in

computer skills

and

administrative systems

. Excellent

verbal and written communication skills

. Proficient in

phone system operations

and the use of

basic office equipment

. Ability to

multitask

effectively in a

fast-paced environment

while maintaining

high attention to detail

. Demonstrates a

positive, professional attitude

and a

commitment to exceptional patient care

.

Responsibilities & Duties

Greet patients warmly and assist with the

check-in process

. Manage phone systems to

handle incoming calls

,

schedule appointments

, and

address patient inquiries

. Manage entries from

online intake forms

, emails, and other sources of

new patient requests

to join the practice, ensuring they are processed and booked in a timely manner. Maintain

accurate patient records

using

OSCAR EMR

. Verify

patient insurance information

and address

billing inquiries

. Coordinate with healthcare providers to ensure

timely patient care

and follow-up.

Maintain physicians' appointment schedules

and ensure patients are booked appropriately. Perform general administrative tasks including

filing

,

data entry

,

scanning

,

faxing

, and maintaining a

clean and organized front desk area

. Assist physicians with

basic clinical tasks

, including

taking bloods

(phlebotomy) and

giving intramuscular (IM) injections

. Ensure

compliance with health regulations

and uphold

patient confidentiality standards

.
Join our team and contribute to delivering high-quality healthcare services while ensuring an exceptional experience for our patients.

Job Types: Full-time, Part-time, Casual

Pay: $18.00-$22.00 per hour

Application question(s):

Do you have experience working as a Medical Office Assistant in a family physician's clinic in canada ? Are you experienced and proficient in using OSCAR EMR ? Are you an International Medical Graduate (IMG)? Do you have current certification, experience and confidence performing both phlebotomy (taking blood) and intramuscular (IM) injections? Can you start immediately?
Work Location: In person