Job Description

Work Term: Permanent Work Language: English Hours: 37.5 hours per week Education: Secondary (high) school graduation certificate Experience: Experience an asset

Work setting

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Health care institution, facility or clinic

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Order office supplies Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Provide directory assistance Relay service to persons with disabilities Perform data entry Provide customer service

Computer and technology knowledge

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Switchboard 1-25 lines Spreadsheet MS Excel MS Outlook MS PowerPoint MS Word MS Windows Salesforce

Type of experience

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Call centre Sales and marketing

Security and safety

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Criminal record check

Work conditions and physical capabilities

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Fast-paced environment Repetitive tasks Attention to detail Combination of sitting, standing, walking

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management

Screening questions

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Are you currently legally able to work in Canada? Do you have previous experience in this field of employment?

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Bonus Group insurance benefits Life insurance Registered Retirement Savings Plan (RRSP)

Other benefits

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* Free parking available