Job Description

Urology Consultants is a private specialist office in Halifax, NS. Starting mid-August, we will have 10 Urologists on staff (each with their own Medical Office Assistant). Our physicians see patients at the Spring Garden Office, Cobequid Community Health Centre, Halifax Infirmary, Bayers Lake Community Outpatient Clinic, Dartmouth General, and the Victoria General. Our staff book patient appointments for all locations. As this is a fast-paced environment, attention to detail, accuracy, and efficiency are extremely important.

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing excellent support to both patients and healthcare professionals. This position requires strong administrative skills, familiarity with medical terminology, and proficiency in electronic medical records systems (preferably Accuro).

Duties

Manage phone systems appropriately (handling a large volume of incoming calls & returning voicemails efficiently). Maintain accurate patient records in electronic medical record systems (such as Accuro & VHS). Schedule appointments, minor procedures, and surgery at the various locations listed above. Maintain the Urologist's schedule and waitlist. Greet patients and visitors warmly, ensuring a welcoming environment at the front desk and on the phone. File patient referrals, forms and documentation, ensuring compliance with healthcare regulations. Maintain cleanliness and organization of the office space to promote a professional atmosphere. Collaborate with healthcare providers to ensure timely communication regarding patient care. Perform other administrative tasks as needed to support office operations.

Experience

Previous experience in a medical office is preferred. If no previous experience, a certificate from a Medical Office Assistant program is required. Excellent communication (oral and written) and interpersonal skills with the ability to work collaboratively in a team-oriented environment. Proven administrative skills, with the ability to multitask effectively while maintaining attention to detail in a fast-paced setting. Familiarity with electronic medical records (EMR) systems, particularly Accuro, is highly desirable. Strong understanding of medical terminology to effectively communicate with healthcare professionals and patients.
Our office hours are 8am-4pm, Monday-Friday. If you are passionate about contributing to patient care and have the necessary skills, we encourage you to apply for this opportunity as a Medical Office Assistant.

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There is potential for another available position at Urology Consultants.

Applicants will also be screened for a Support Staff position within our office.

The ideal candidate for this Support Staff position

is highly organized, responsible and has a genuine interest in helping others achieve their goals. This role requires great attention to detail and superior time management skills as well as strong writing and communication skills.

Responsibilities include supporting the Medical Office Assistants with their day-to-day tasks. Some examples include:

confirming patient appointments via phone folding and mailing patient appointments filing electronic documents entering appointments into various hospital programs (ie. Accuro, STAR, VHS) Calling patients to update Health History Questionnaires, obtain pharmacy information, etc.
The starting wage for the Support Staff position:

$20-21/hour

If candidate shows qualities mentioned above and excels in support position, there is a possibility of a permanent/full-time Administrative Assistant position if/when one becomes available.

Job Types: Full-time, Permanent

Pay: $56,918.70 per year

Benefits:

Life insurance RRSP match
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Halifax, NS B3H 1Y6: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work Location: In person

Application deadline: 2025-06-16
Expected start date: 2025-07-14