Job Description

We are seeking to hire a Full-Time permanent Medical Office Assistant for our chiropody clinic in Grimsby.

Are you looking to join a team of great people and work in a stress free work environment with great community? Are you looking to grow with a fast growing business and enjoy working with people?

This is a quote from a recent staff survey, 'I feel grateful to love coming to work everyday and truly enjoy my work family'. Check out what our patients are saying about us on Google.

When working with us, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes great care happen. We love to have fun at work; if you work with feet all day you need to know how to laugh.

Primary Responsibilities:

Initiate and maintain polite/friendly patient communications during patient registration, triaging and follow-ups.

Ensure patients rooms are prepared, cleaned and stocked with adequate medical supplies and that instruments are cleaned and ready for use as per clinic policies on sanitization and sterilization of equipment (training provided).

Maintain reception area and all common areas in a clean and tidy manner at all times.

Receive deliveries; sort and distribute incoming mail/medical supplies.
Provide assistance to the receptionist as needed.
Answer and handle phone calls with appropriate delegation and follow-up.
Keep detailed and accurate records of requests and of calls received.
Place phone calls to patients to remind them of their appointment.

Ensure required patient forms are properly filled, distributed and documented as per clinic policies.
Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
Proficiency on Electronic Medical Record (EMR) Software (training provided)

Secondary Responsibilities:

Opportunity to learn reception and learn medical orthopaedic retail. Measure and Fit Compression stockings and Orthopaedic Footwear (training provided).
Consult on footwear options for foot deformity/concerns (training provided).

Qualifications:

High school diploma minimum.
Medical Office Assistant (MOA) diploma an asset (not required).
Relevant experience in an office or customer service environment.
Proficiency with computer software.
Sincere enjoyment to work with public and provide care to those in need *. Demonstrated ability to read, write, and speak English. Able to follow instructions correctly.
Comfortable multi-tasking and prioritizing tasks without guidance.
Punctual with strong attendance history.

Hours: 5 days/week (Monday,Tuesday, Wednesday, Thursday and Friday), 35-38 hours/week.

Please feel free to drop off your resume in-person at our Grimsby location.

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Expected hours: 36 - 40 per week

Benefits:

Store discount
Ability to commute/relocate:

Grimsby, ON L3M 1P8: reliably commute or plan to relocate before starting work (required)
Work Location: In person