Job Description

About Our Practice:

Dr. Mostachfi's specialist surgical office is a modern, professional Ear, Nose, and Throat (ENT) clinic dedicated to providing exceptional patient care. We are seeking an experienced and highly organized Medical Office Assistant to become a key member of our dedicated team and the first point of contact for our patients.

Core Responsibilities:

Serve as the face of our clinic, welcoming patients and ensuring a positive, professional experience. Manage an efficient patient flow by scheduling appointments, coordinating specialist referrals, and handling all surgical bookings with the operating room. Maintain accurate and confidential electronic medical records (EMR) in strict compliance with patient privacy regulations. Handle all patient inquiries with empathy and efficiency via a multi-line phone system. Perform sterilization of medical instruments to clinical standards.

"Must-Have" Qualifications:

To be considered for this role, you must meet the following minimum requirements:

A certificate or diploma as a Medical Office Assistant from an accredited institution. Or a minimum of two years of experience in a medical office or clinical administrative role. Currently located in or able to reliably commute to Victoria, BC, for daily on-site work.

"Preferred" Qualifications:

Hands-on experience with Electronic Medical Records (EMR) systems. Experience in a specialist surgical office. Exceptional multitasking, communication, and interpersonal skills. A meticulous and organized approach to your work, with strong attention to detail.

Position Details:

Job Type:

Full-time, Permanent

Compensation:

$25.00 - $28.00 per hour, commensurate with experience.

Location:

This is an on-site position at our clinic in Victoria, BC. Please note that relocation assistance is not available for this position.

Work Environment:

Join a supportive team in a clean, modern, and professional clinic.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $25.00-$28.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking Paid time off
Licence/Certification:

MOA certificate or MOA work experience (required)
Location:

Saanich, BC V8X 5J2 (required)
Work Location: In person