Job Description

Medical Office Assistant

Shifa Medical Clinic is seeking a Medical Office Assistant to join our team in Edmonton, AB. This person will be responsible for the overall running of the medical office. This position will also be responsible for the medical records, insurance verification, and assisting with administrative tasks. The ideal candidate will be a self-starter who is able to work independently and as part of a team.

Qualifications

Minimum 2 yrs of college. Knowledge of EMR systems preferred. Knowledge of Microsoft Office applications preferred. Must be able to pass drug screening and background check.
Maintain and set up appointment templates for each physician in EMR

Answer incoming calls in a timely manner and schedule appointments based on patient requests, physician availability, and booking preference, confirm appointments for medicals and patients with a record of no-shows

Organize, prepare and clean exam rooms and insure each room is appropriately stocked with supplies

Investigate and follow up on missing test results as requested by physician

Set up room and instrument trays for procedures as appropriate (e.g. mole removal, PAP, completes, etc.)

Greet patients as they arrive and indicate arrival in EMR, confirming/updating patient demographics as needed

Ensure the patients have received and signed all required consent forms for procedures and third party medicals

Complete medical forms with patient demographics

Escort the patient to the exam room; provide instructions to prepare patient for visit (e.g. disrobing)

Complete eye exams, urine dips, and patient vitals as appropriate and enter results into the EMR

Chaperone intimate exams, as requested

Monitor exam room occupancy to ensure exam rooms are filled

Collect uninsured charges from patient; produce invoices and receipts as needed

Book follow up appointments

Know the difference between root drive, server drive and cloud drive in computing technology

Book tests and referrals for urgent referrals and patients who need assistance

Assemble referral packages as instructed by physician to send to Referral Coordinator

Check EMR on an ongoing basis for instructions from physician

Chart relevant data into patient charts in the EMR e.g. record faxes sent, Rx refills, etc.

Ensure sharps and biohazard waste is disposed of appropriately

Sterilize and repackage instrument kits

Deliver all phone messages and mail to physicians

Monitor general clinic medical supply inventory, re-order and stock supplies

Provide other administrative support including reception, faxing and copying documents and processing incoming and outgoing mail/faxes.

Perform other related duties, as required

Job Types: Full-time, Permanent

Pay: $16.00-$18.00 per hour

Expected hours: 30 - 35 per week

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Tuition reimbursement
Ability to commute/relocate:

Edmonton, AB T6J 7K1: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's Degree (preferred)
Work Location: In person