Job Description

Overview

We are seeking a detail-oriented and organized Medical Office Assistant to join our dynamic healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional administrative support, and enhancing patient experience. This position requires proficiency in handling front desk responsibilities, managing electronic medical records, and utilizing various office software systems.

Responsibilities

Greet patients and visitors warmly, ensuring a welcoming environment. Manage front desk operations including answering phone calls, scheduling appointments, and handling inquiries. Maintain accurate electronic medical records (EMR) and ensure compliance with privacy regulations. Process patient information and insurance details efficiently using systems such as Dentrix and Epic. Assist with administrative tasks including filing, data entry, and managing correspondence. Coordinate with healthcare providers to ensure timely patient care and follow-up. Facilitate communication between patients and medical staff to enhance service delivery. Maintain cleanliness and organization of the office environment.

Experience

Previous experience in a medical office or dental office setting is highly preferred. Familiarity with front desk operations and phone systems is essential. Experience using electronic medical records software (EMR) is required; knowledge of Dentrix or Epic is a plus. Strong administrative skills with attention to detail and the ability to multitask effectively. Excellent communication skills, both verbal and written, to interact professionally with patients and staff. Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude.
Join our team as a Medical Office Assistant where you can make a difference in the lives of our patients while developing your career in the healthcare field.

Job Types: Full-time, Part-time, Permanent

Pay: $16.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Dental care Extended health care On-site parking
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Education:

Secondary School (preferred)
Work Location: In person