Job Description

Job Summary

Oshawa Clinic Group is seeking a dedicated and organized Medical Office Assistant to join our healthcare team in our diagnostic imaging department. This position will be responsible for providing administrative support in a medical clinic setting, ensuring smooth operations and excellent patient care. This role requires proficiency in patient communication, electronic medical records and familiarity with medical terminology, along with a friendly demeanor to assist patients effectively.

Key Responsibilities & Qualifications

Serve as the first point of contact for patients accessing diagnostic imaging services, offering clear instructions and compassionate support throughout their visit.

Schedule and confirm patient appointments across multiple imaging modalities, including X-ray, ultrasound, bone density and mammography.

Accurately collect, verify, and update patient demographics, health records, and referral information.

Patient scheduling via central booking phone lines and front desk registration

Monitor patient flow to support optimal clinic operations, including managing wait times, prioritizing urgent cases, and assisting in emergent situations.

Perform a variety of administrative duties such as billing assistance, inventory tracking, and organizing reports and documentation.

Uphold patient confidentiality and adhere to professional ethics and standards of care.

Proficiency in Electronic Medical Records (EMR) systems.

Previous experience in a clinical Diagnostic Imaging department is an asset

Additional Information:

Position start date is July, 2025

MOA's hours would be approximately 7-8 hrs/ day Mon-Fri each week. Start time may vary between 7am and 9am depending on patient load and schedule

MOA will be scheduled at all sites with Diagnostic Imaging services.

Job Type: Full-time

Pay: $20.69 per hour

Benefits:

Company events Employee assistance program Extended health care Life insurance Paid time off
Schedule:

Monday to Friday
Work Location: In person