Job Description

Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support, managing electronic medical records, and ensuring smooth daily operations within a busy medical or dental office. This role offers an opportunity to work in a professional environment where attention to detail and excellent communication skills are highly valued. Prior experience with dental or medical office procedures is preferred, and familiarity with electronic health record systems such as Epic and Dentrix is a plus. The position requires a proactive individual capable of multitasking in a fast-paced setting.

Duties

Greet patients and visitors professionally at the front desk, providing excellent customer service. Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow. Verify patient information and update electronic medical records accurately using systems like Epic and Dentrix. Assist with check-in and check-out procedures, including collecting insurance information and payments. Prepare and organize patient charts, documentation, and correspondence for provider review. Support administrative tasks such as filing, data entry, and managing office supplies. Ensure compliance with HIPAA regulations and maintain confidentiality of patient information. Coordinate with clinical staff to facilitate smooth patient flow throughout the day.

Experience

Prior experience as a Dental Receptionist or Medical Office Assistant is highly desirable. Familiarity with electronic medical records (EMR) systems such as Epic or Dentrix is preferred. Knowledge of medical terminology and healthcare office procedures is essential. Proven experience working in a busy office environment with strong organizational skills. Office experience involving front desk responsibilities, multi-line phone systems, and administrative support is required. Excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced setting are critical for success in this role.
Job Type: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 24 per week

Work Location: In person