Job Description

Job Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office environment. This role involves managing patient interactions, maintaining electronic medical records, and ensuring smooth daily operations. Prior experience with electronic health record systems and strong knowledge of medical and dental terminology are highly valued. The Medical Office Assistant will play a crucial role in delivering excellent patient care through efficient front desk management and administrative support.

Responsibilities

Greet patients and visitors professionally at the front desk, ensuring a welcoming environment Schedule appointments, confirm patient visits, and reschedule as needed using office management software Manage multi-line phone systems to handle patient inquiries, appointment requests, and general questions Maintain accurate electronic medical records (EMR) using systems such as Epic and Dentrix Verify insurance information and process billing or payments accordingly Assist with administrative tasks including filing, data entry, and correspondence Prepare patient charts and ensure all documentation complies with privacy regulations Support clinical staff with administrative duties to facilitate efficient patient flow Ensure the reception area remains clean, organized, and welcoming

Skills

Proficiency with electronic medical records systems such as Epic and Dentrix Strong knowledge of medical terminology and dental terminology Experience as a Dental Receptionist or in a Dental Office setting preferred Prior experience working in a Medical Office or similar healthcare environment Excellent organizational skills with attention to detail Ability to operate multi-line phone systems efficiently Strong communication skills for interacting with patients, staff, and insurance providers Office experience with administrative tasks such as scheduling, filing, and data entry Ability to handle high-pressure situations with professionalism and courtesy
This position offers an opportunity to be an integral part of a compassionate healthcare team dedicated to providing quality patient care through effective administrative support.

Job Type: Full-time

Pay: $15.38-$23.18 per hour

Benefits:

Dental care
Work Location: In person