Job Description

Job Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. MOA should have MedAccess EMR experience.

The ideal candidate will play a vital role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position is essential for maintaining an efficient front desk environment and facilitating effective communication within the office.

Duties

Manage incoming calls using phone systems, addressing patient inquiries and directing calls as necessary. Schedule appointments and maintain the calendar for healthcare providers. Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed accurately. Collect and verify patient information, including insurance details and medical history. Utilize medical software such as MedAccess & AVA for patient record management and appointment scheduling. Maintain cleanliness and organization of the front desk area to create a welcoming environment for patients. Support administrative tasks such as filing, data entry, and managing office supplies. Collaborate with dental or medical staff to ensure seamless patient care and communication.

Requirements

Previous experience in a medical or dental office setting is preferred. Familiarity with medical terminology is essential for effective communication within the office. Proficiency in using administrative tools, including phone systems and office equipment. Experience with MedAccess or AVA software. training will be providedtoo. Strong organizational skills with attention to detail to manage multiple tasks effectively. Excellent interpersonal skills to interact positively with patients, families, and staff members. Ability to work in a fast-paced environment while maintaining professionalism.
Job Types: Permanent, Casual

Pay: $16.00-$20.00 per hour

Benefits:

Flexible schedule On-site parking
Work Location: In person

Expected start date: 2025-10-09