Job Description

Job Title:

Medical Office Assistant

Location:

Torrent (Sage Meadows) Medical Centre (#240 - 2971 136 NW Calgary AB)

Job Type:

Full-time, Permanent

Job Summary:

We are seeking a dedicated and experienced Medical Office Assistant to oversee the day-to-day operations of our Medical clinic. A Medical Office Assistant plays a crucial role in ensuring the smooth operation of the Medical clinic.

Administrative Duties:

Patient Reception:

Greet and check in patients, ensuring they complete necessary paperwork and have a positive first impression of the office.

Appointment Scheduling:

Manage patient appointments, including scheduling, rescheduling, and cancellations.

Medical Records Management:

Maintain patient records, ensuring they are accurate, confidential, and up-to-date.

Billing and Coding:

Assist with medical billing and coding tasks, including verifying insurance information and submitting claims.

Insurance Verification:

Verify patient's provincial insurance coverage and benefits, explaining them to patients when necessary.

Front Desk Operations:

Answer phones, respond to inquiries, and direct calls to the appropriate healthcare professionals.

Inventory Management:

Order and maintain office supplies and equipment as needed.

Payment Processing:

Collect co-payments and payments from patients, as well as reconcile daily financial transactions.

Data Entry:

Enter patient information and medical records into electronic health/medical record (EHR/EMR) systems accurately.

Filing and Organizing:

Keep office files, documents, and medical records organized and easily accessible.

Clinical Duties:

Vital Signs:

Record and document patients' vital signs such as blood pressure, pulse, temperature, and weight.

Assisting with Examinations:

Prepare examination rooms, assist healthcare providers during exams, and clean and restock rooms after use.

Specimen Collection:

Assist Nurse/Doctors to Collect and prepare specimens for laboratory testing.

Patient Education:

Provide basic patient education on topics like medications, procedures, and post-treatment care.

Medical Equipment Maintenance:

Ensure medical equipment is clean, functional, and properly sterilized.

Communication and Customer Service:

Patient Communication:

Interact with patients and their families in a professional, compassionate, and empathetic manner.

Provider Communication:

Act as a liaison between patients and healthcare providers, relaying messages and ensuring clear communication.

Referral Coordination:

Assist in coordinating patient referrals to specialists when needed.

Problem Solving:

Address patient concerns and resolve administrative issues effectively.

Regulatory Compliance:

Stay up-to-date with medical office regulations and compliance requirements.

Technology Proficiency:

Electronic Health/Medical Records (EHR/EMR):

Be proficient in using EHR/EMR system for patient data management.

MS Office Software:

MS Word, Excel, Power point, etc.

Qualifications:

Education:

Medical Office Assistant certification.

Medical Knowledge:

Basic knowledge of medical terminology, procedures, and healthcare systems.

Interpersonal Skills:

Strong communication and interpersonal skills, with a focus on patient care and customer service.

Organizational Skills:

Excellent organizational skills to manage patient records and administrative tasks efficiently.

Attention to Detail:

High level of accuracy and attention to detail in all tasks, including data entry and record-keeping.

How to Apply:

Interested candidates should submit their resume, cover letter, and any relevant certifications to admin@torrentmedical.com or apply through INDEED.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Benefits:

Extended health care Vision care
Work Location: In person