Job Description

Description :Clearpoint Health Network (CHN) is one of Canadaxe2x80x99s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workersxe2x80x99 compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.Rockyview Surgical, a division of Clearpoint Health Network is recruiting for Medical Office Assistant, CasualPlease submit your update Resume by : February 20th 2025, by 11.59 PMWho you are :

• As a Medical Receptionist, you would arrange patient appointments, answer phone calls and manage the administrative requirements. You serve as a liaison between patients and medical staff throughout the entire process.
• You are a well organized, very efficient, and resourceful individual who can work independently with minimal supervision.
• Your time management skills are impeccable and do not falter during high-stress situations.

Job Purpose:You will help facilitate day to day logistics for surgeons including liaising with clinicians and the surgical facility to facilitate an efficient patient experience.Key Responsibilities:

• Identifies and resolves client concerns with urgency and good judgment to provide continuity of care including fulfilling any requests received from clients.
• Maintains privileged and highly confidential information involving client care.
• Conducts quarterly reviews pertaining to client processes, existing client files
• Acts as a custodian of client standard forms and records xe2x80x93 maintaining an effective document management procedure.
• Prepares reports and documents
• Actively participates in all required meetings by summarizing key learnings and identifying trends pertinent to patient care and outcomes.
• Play a critical role in the Administration team
• Answering and directing incoming calls in a courteous and professional manner.
• Booking follow up appointments as required.
• Sorting incoming faxes and distributing to the correct recipient.
• Communicating messages to appropriate parties in a timely manner.
• Performing other related administrative tasks as required.
• Assisting other staff members when requested.

Skills & Qualification:

• Experience in working with robust CRMs and/or electronic medical records (EMRs)
• High attention to detail and high level of accuracy
• Strong organization skills and ability to handle multiple demands by prioritizing effectively and respecting deadlines
• Must be well organized and be able to multi-task while working under minimal supervision.
• Excellent aptitude for interpersonal relations combined with an ability to interact with all levels of management and peers in a professional and efficient manner
• Excellent communication and customer service skills required.
• 2-3 yrs previous experience in a medical facility would be preferred.
• Completion of Grade 12 or equivalent.
• Proficient in advanced MS Office software and customer service-related technology platforms

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information.Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Clearpoint Health Network