Job Description

Medical Office Assistant (MOA) - Family Practice Clinic

We are currently seeking a skilled and experienced Medical Office Assistant (MOA) to join our busy family practice clinic. The ideal candidate will have experience working in a family or general practice setting and be comfortable managing both administrative and clinical responsibilities in a fast-paced environment.

Key Responsibilities:

Answer and manage phone calls, voicemails, and patient inquiries in a professional and timely manner Schedule and confirm patient appointments Process and manage incoming referrals and faxes efficiently Coordinate patient follow-ups and relay test results Maintain and update electronic medical records (EMR) Greet and check in patients, verify demographic and insurance information Prepare exam rooms and assist physicians with routine in-office procedures Ensure exam rooms are clean, organized, and properly stocked Process requisitions for imaging, labs, and other diagnostic services Maintain patient privacy and ensure compliance with confidentiality standards Support front desk operations, billing inquiries, and document scanning/faxing Monitor and maintain office and medical supply inventory
Qualifications & Skills:

? Previous experience in a family practice or general medical clinic required
? MOA certification is an asset
? Strong multitasking, organizational, and time management skills
? Excellent communication and interpersonal abilities
? Experience with OSCAR EMR is required
? Working knowledge of general medical terminology

Why Join Us?

Supportive and collaborative team environment Opportunity to build broad clinical and administrative skills Stable, full-time hours with competitive pay and benefits Work in a patient-focused setting that prioritizes quality care and teamwork
Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Vision care
Ability to commute/relocate:

Burnaby, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have atleast 1 year of OSCAR or JUNO EMR experience?
Experience:

MOA: 1 year (required)
Language:

English (required)
Work Location: In person