Job Description

About Regain Rehab Centre

Regain Rehab Centre

is a multidisciplinary clinic located in the North Brampton Medical Centre in Ontario. Its team of licensed professionals offers an integrated, evidence-based approach to managing various injuries and musculoskeletal conditions and mental health.

Job Summary

We are seeking a professional, organized, and compassionate

Medical Office Assistant

to join our dynamic team. You will serve as the first point of contact for patients and play a critical role in ensuring efficient clinic operations.

Responsibilities

Manage and update patient records using

CRM and EMR systems

( Jane, or TELUS preferred) Greet patients warmly and manage phone, email, and in-person communications Schedule appointments based on patient treatment plans Verify patient information and insurance details prior to appointments Submit insurance claims through

TELUS

portals (EHC, HCAI, WSIB) Address billing inquiries and manage payment processing Prepare examination rooms and maintain cleanliness of clinic spaces Sterilize medical equipment and restock clinical supplies Perform light laundry and support overall hygiene and sanitation protocols Send appointment reminders and coordinate patient follow-ups Assist with patient education, community wellness events, and clinic outreach Provide administrative support to clinical staff as required Excellent and professional communication skills.

Requirements

Bachelor's degree

in Healthcare Administration or related field Minimum

1 year of experience

as a Medical Office Assistant or in a similar healthcare role Strong understanding of

medical terminology

and front desk procedures Proficiency with

EMR systems

(experience with Jane, or TELUS is an asset) Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) Excellent communication and interpersonal skills Highly organized and capable of multitasking in a fast-paced environment Maintains strict confidentiality and professionalism
Job Type: Part-time

Pay: $17.60-$18.50 per hour

Expected hours: 24 - 32 per week

Benefits:

On-site parking
Ability to commute/relocate:

Brampton, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Physio clinic admin: 1 year (required)
Language:

Punjabi (required)
Work Location: In person