Job Description

About the Role:

We are looking for a highly organized and proactive Office Administrator to join our fast-paced, dynamic team. This full-time position plays a crucial role in ensuring the smooth operation of our healthcare clinic by providing essential support to both patients and staff. If you're detail-oriented, tech-savvy, and passionate about excellent customer service, we want to hear from you!

Key Responsibilities:

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Provide Administrative Support:

Ensure efficient day-to-day operations, handling clerical tasks and managing patient records with precision.

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Reception & Client Care:

Greet patients, answer calls, schedule appointments, and address inquiries with professionalism and care.

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Billing & Insurance:

Complete insurance forms, process direct billing, and manage billing and reimbursement paperwork accurately and on time.

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Financial Management:

Track payments, process invoices, and maintain accurate financial records.

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Optimize Practitioner Schedules:

Coordinate appointments, minimize downtime, and ensure smooth workflows for practitioners.

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Maintain Clinic Organization:

Keep the clinic clean, organized, and well-stocked with medical supplies, ensuring a safe environment for all.

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Provide Timely Information:

Respond to patient, customer, and business inquiries with professionalism, offering information on services and policies.

Preferred Qualifications:

- Experience with Jane Medical System, MVA/HCAI, and WSIB billing

- Strong proficiency in technology and various digital tools

Skills & Experience:

- Previous experience as an office administrator, preferably in healthcare

- Excellent organizational and communication skills

- Ability to multitask and work efficiently in a busy environment

- Proficient in Microsoft Office Suite (Word, Excel, Outlook)

- Social media marketing skills are a plus

What We Offer:

- Competitive salary based on experience, with room for growth

- Full-time, stable role with job security and a supportive team

- Opportunities for professional development and career advancement

- A collaborative, team-oriented work culture where your contributions are valued

If you're a motivated and reliable individual looking for a rewarding administrative role, we encourage you to apply!

To apply, please send your resume and cover letter to preya@integrativephysio.ca. We look forward to hearing from you!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

Education:

DCS / DEC (preferred)
Experience:

medical administration: 1 year (preferred)
Work Location: In person