Job Description

The Lynde Institute for Dermatology

The Lynde Institute for Dermatology is a full-service, multidisciplinary dermatology clinic under the care of our Chief Medical Director, Dr. Charles W. Lynde. Our team of healthcare professionals includes dermatologists, family physicians, nurses, medical estheticians, advanced therapy coordinators, clinical research professionals and a plastic surgeon. Lynde Dermatology prides itself on providing scientific, evidence-based dermatology solutions for its patients. Our clinical team works collaboratively with our team of physicians to deliver the best care possible to our patients.

Medical Office Assistant & Administrator

As a member of the clinical team, the medical office administrator (MOA) works cooperatively with all team members to support the clinic and its operations, including physicians and patients. The medical office assistant and administrator works collaboratively with our health care team to provide the best patient experience possible. The MOA is responsible for all administrative tasks and customer service regarding patient appointment experience from time of initial referral to discharge. The MOA reports to the Senior Manager and Operations Manager.

Qualifications:

Well-developed communication and interpersonal skills High level of professionalism High level of proficiency in customer service Proficient computer skills Demonstrated ability to work effectively within an inter-professional team as well as independently Excellent verbal and written communication skills Knowledge of medical terminology and abbreviations Experience with Electronic Medical Records (EMR) platforms considered an asset 1-2 years' experience in a clinical or medical setting is considered an asset Completion of Medical Office Administrator diploma is considered an asset Highly organized, detail-oriented, with strong time management capabilities Ability to adapt to a fast-paced environment Bilingual proficiency in Mandarin or Cantonese considered an asset

Responsibilities/Tasks:

Including but not limited to:

Facilitating registration, check-in and check out of patients Coordinating the flow of patients in the examination and treatment areas Scheduling patient appointments by telephone, email, or in-person Completing daily tasks such as printing, faxing, organizing physician mail and biopsy processing Completing assigned tasks from attending physicians Stocking of examination rooms and bathrooms Disinfection and cleaning of examination rooms Answering patient inquiries by telephone, email or in-person Process patient payment when required Coverage for other administrators as required May be required to assist with transcription services or billing Other tasks as assigned Available to work Monday through Friday beginning at 6:45AM

Compensation:

Remuneration will be assessed and offered based on education level, clinical experience, and applicable skillsets Hourly base pay and vacation pay following a bi-weekly pay schedule
We thank all candidates for their interest, however only those considered for an interview will be contacted.

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Expected hours: 37.50 per week

Application question(s):

How will you commute to work i.e. Driving or taking Public Transit
Work Location: In person