Job Description

Job Overview

We are seeking a detail-oriented and organized

Medical Office Administrator to join our team.

The ideal candidate will be responsible for managing daily office operations, providing exceptional customer service, and ensuring that administrative tasks are completed efficiently. This role requires a proactive individual who can handle various clerical duties while maintaining a positive and professional environment.

Duties

Manage front desk operations, including greeting visitors and answering phone calls. Provide outstanding customer support to clients and patients, addressing inquiries and resolving issues promptly. Maintain organized filing systems for both physical and electronic documents. Assist with scheduling appointments(Jane app) and managing calendars for staff members. Perform clerical tasks such as data entry, proofreading documents, and billing insurances. Support in managing patient records and ensuring compliance with medical office protocols. Collaborate with team members to improve office processes and enhance overall efficiency. Maintain inventory of office supplies and place orders as necessary.

Qualifications

Proven experience in an administrative or office support role is preferred. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent customer service skills, demonstrating patience and professionalism in all interactions. Familiarity with medical office procedures is a plus, particularly in a Physio/Chiro/massage clinic setting. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications such as Telus and wsib billing. Attention to detail with strong proofreading abilities to ensure accuracy in documentation. Ability to work independently as well as part of a team in a fast-paced environment.
If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for the Office Administrator position.

Job Types: Part-time, Permanent

Pay: From $19.00 per hour

Expected hours: 20 - 25 per week

Benefits:

Flexible schedule On-site gym On-site parking Paid time off Store discount
Education:

Bachelor's Degree (preferred)
Experience:

Front desk: 2 years (required) Administrative: 2 years (required)
Work Location: In person