Job Description

Company : IWK Health

Req ID: 161493
Department/Program: Newborn Screening, Diagnostic Services & Maritime Medical Genetics
Location: Halifax
Type of Employment: Temporary Hourly FT long-assignment (100% FTE) until x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Hlthcare, Healthcare Bargaining Unit
Compensation: Salary under review
Closing Date: July 25, 2023 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other\'s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our , and enjoy access to enhanced and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi\'kma\'ki, the unceded and ancestral territory of the Mi\'kmaq people. Working in Mi\'kma\'ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager(s) of 24/7 and Specialized Testing Laboratory Services, and indirectly accountable to the Director of Laboratory Operations and Chief of the Department of Pathology & Laboratory Medicine, the Laboratory Operations MLT III will collaborate and consult with Lab Technical Managers, Lab Medical and Technical staff to facilitate the effective and efficient daily operations of laboratory services. The Laboratory Operations MLT III will be expected to champion quality and safety in the laboratory, following up on non-conformities and safety incidents, identify and facilitate quality improvement initiatives, collaborating with IWK Health departments and other community partners as needed, and offering ongoing oversight of support to assist 24/7 and Specialized Testing laboratory divisions in achieving strategic goals. The Laboratory Operations MLTIII will be a resource and subject matter expert for all laboratory staff related to staff scheduling practices. The Laboratory Operations MLTIII has a range of accountabilities to ensure operational excellence in lab services: effectiveness, efficiency, safety, client centered focus, and continuous improvement.

Responsibilities

include, but are not limited to:

• Develop and oversee weekly/monthly/annual lab operations scheduling, making updates as required to meet operational needs.
• Actively involved in shift relief assignment and replacements with the Central Staffing Office
• Coordinate staff and student training, ensure appropriate orientation, and create an environment where all learners are welcomed and supported.
• Mentor team members by supporting, teaching, role modeling and coaching in a respectful and effective manner.
• Guide staff in working to full scope of practice.
• Apply principles of leadership in relationships with others by dealing with issues, maintaining constructive relationships, problem solving and organizing workload based on priorities.
• Identify issues and/or assess changes in practice that have potential or actual impact on patient safety and quality care or service.
• Support and facilitate writing of quality documents as indicated, and in collaboration with the Lab Standards Coordinator sustains and improves the document control system
• Collaborate with the Lab Quality Coordinator and Lab Standard Coordinators on initiatives for building and sustaining the Quality Management System
• Liaise and enhance communication with physicians, Professional Practice Chief(s), support services (Admitting & Registration, IT, Facility Planning, Quality and Patient Safety, etc) and care team(s) to resolve key clinical practice issues and improve operations.
• Assist in follow-up reporting for lab related safety events (SIMS) and/or organizes follow-up to be provided by most appropriate individual(s)
• Participate and/or lead committees/projects associated with the work of the laboratory, care team(s) and the Health Centre.
• Communicate with patients and families regarding concerns, issues or positive experiences.
• Organize the purchasing of equipment, auxiliary amenities, and supplies as requested to ensure requirements are met.

Hours of Work

Monday-Friday, 7.5 hour Day Shifts

Your Qualifications

• Graduate from an approved program in Medical Laboratory Technology required.
• Minimum 5 years\' related laboratory experience required.
• Current registration with CSMLS and NSCMLT required.
• In depth clinical knowledge in one or more fields of laboratory medicine required.
• Minimum 2 years\' experience facilitating leadership, quality and/or safety improvement initiatives preferred.
• Completion of, or commitment to complete, a Leadership / Management Program.
• Computer skills required (word processing, spreadsheets, etc.) with proficiency in data management preferred.
• Demonstrated excellent leadership and team building skills required.
• Demonstrated excellent communication skills (written and oral) required.
• Demonstrated excellent time management skills and organizational skills required.
• Demonstrated ability to work as part of a collaborative, inter-disciplinary team.
• Demonstrated ability to analyze recent and current trends (wait time, attendance management, workload, SIMS )
• Competency in other languages considered an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Healthcare bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia\'s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre\'s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis

If you are an employee of IWK Health, please apply through the to ensure you are flagged as an internal applicant.

Nova Scotia Health Authority