Job Description

Position Overview:

We are seeking a versatile and compassionate Medical Lab Assistant / Medical Office Assistant (MLA/MOA) to join our dynamic healthcare team. This hybrid role blends clinical and administrative responsibilities to support efficient patient care and clinic operations. The ideal candidate is highly organized, proactive, and passionate about creating a smooth, welcoming experience for patients and staff alike.

Key Responsibilities:

Clinical Duties:

Perform blood draws and prepare specimens per lab protocols Preform and record vital signs, including blood pressure, temperature, height, and weight Perform ECG's as required Measure and document head circumference and growth data for infants, and print growth charts for nurse review Help keep doctors on schedule by ensuring patients are prepped and ready Room patients and prepare the space for provider exams Clean and reset rooms between patients following hygiene protocols Compile and send the Total Health Assessment Report Perform instrument sterilization duties according to established safety protocols Monitor and replace bio bins as required Fold and distribute clean gowns and medical equipment appropriately
Administrative Duties:

Greet patients, ensuring medical information is complete and up to date prior to appointments Assist with updating demographic information in the EMR Monitor and triage faxes, ensuring timely handling and follow-up Call patients to communicate results as directed Delegate additional tasks or instructions from physicians to nursing staff Enter appointment updates or additions into the scheduling system Coordinate with reception, nursing, and other clinic departments to facilitate efficient clinic flow Maintain inventory and notify relevant staff of low stock items or supplies needing reordering Contact medication reps to request sample replenishment as needed
Qualifications

Medical Office Assistant diploma Minimum 2 years of experience in a clinical setting Phlebotomy experience required Proficient in EMR systems; MedAccess and NetCare knowledge is an asset Excellent written and verbal communication skills Professional etiquette with a pleasant and patient demeanor Tech-savvy, with strong computer and software navigation skills Exceptional attention to detail and accuracy Strong time management and the ability to meet deadlines in a fast-paced environment without compromising quality Team player with a strong work ethic and a passion for preventative healthcare and patient care Reliable, with a can-do attitude and the ability to multitask effectively An independent thinker and proactive problem-solver who can work autonomously while also contributing as part of a team Demonstrates a desire to continuously learn and improve skills
Work Environment:

Fast-paced, patient-focused clinical setting Frequent standing, walking, and light lifting Regular interaction with patients, clinical team, and administrative staff
What We Offer:

A collaborative, respectful workplace culture Competitive compensation based on experience Ongoing opportunities for professional development and cross-training The opportunity to contribute to a high-quality, preventative healthcare model Dental care Extended health care On-site gym On-site parking Paid time off
Job Type: Full-time

Pay: $48,000.00-$55,000.00 per year

Benefits:

Company events Employee assistance program On-site gym Vision care Wellness program
Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed
Work Location: In person