Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.Location: 32 Avenue NE, Calgary, Alberta, T2E 7A3At Shoppers Drug Mart, wexe2x80x99re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, wexe2x80x99re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, itxe2x80x99s a great place to work. Wexe2x80x99re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Basic FunctionThe Medical Clinical Assistant role provides a level of administrative support and coordination to rheumatologists, SHN clinic staff and site manager at the Calgary North East Clinic Specialty Health Network.Nature and ScopeThe Medical Clinical Assistant at the Calgary North East (CNE) clinic is the face for the clinic to all patients and visitors. The Receptionist ensures that patients are dealt with in a timely and respectable manner in order to leave a lasting impression of professionalism reflecting our CORE values. The incumbent will require professionalism, discretion, and confidentiality and be able to work independently with good Computer Skills.Principal AccountabilitiesResponsible for managing CNE clinic Reception; greeting patients, manage in-bound calls/faxes and redirecting and triaging as necessary, manage and update patient arrival status including those using the self-check-in Kiosk, ensure appointment forms are completed and direct patients to appropriate doctor/room/areaManage appointment booking (new, follow up, change, cancel) and patient waitlist (if any)Manage appointment reminder for all bookings (rheumatologists and infusions) to minimize no-showsComplete and maintain patient demographic information in the CNE electronic systems including 3rd party insurance and ensure all required enrollment documentation is completed and submitted on time.Hand lab work printouts and post appointment documents to patientsConfirm CT, MRI and other specialists appointments for patientsSupport rheumatologists and clinic staff handling administrative requestsResponsible for managing/ordering office suppliesResponsible for managing/ordering clinic and exam room suppliesQualifications and SkillsExcellence in Customer ServiceMinimum 2 years Reception experienceExcellent organizational skills and communication skillsStrong computer skills including Microsoft Office suiteKnowledge of Medical Electronic Records such as Accuro an assetDemonstrates communication with various departments, written and verbalWhy work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How Youxe2x80x99ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: Temporary with Benefits (Fixed Term)Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nationxe2x80x99s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct xe2x80x93 it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart