Job Description

An affiliated clinic of Miller Health, a new, 5000 square foot Family Medicine Health Clinic is opening October 2025 located on Peter Street North in Orillia! We are looking for a Medical Clinic Administrator who is friendly, cheerful, reliable, detail oriented and efficient to join our team! Customer service skills are a must as the first point of contact for patients, and we are seeking an individual who is eager to be a part of a startup team!

Responsibilities

Learn to collaborate with Physicians and Nurses with patient flow, clinic organization and action queries effectively Professional, timely response in patient, visitor and external contact communications, including answering phone calls, directing callers, faxes and email Provide assistance to patients and visitors on arrival and departure, appointment scheduling, administrative support and billing as required Maintain utmost confidentiality, privacy and adhere to privacy legislation in the maintenance of patient history, records Problem solve and multi-task in a fast paced environment Strong proficiency in use of office equipment and phone systems Experienced and comfortable in maintaining electronic medical records, PS Suites, Ocean+ and use of POS Terminal Assist in the preparation, change-over and organization of clinic patient and team spaces General office and clinic environmental cleanliness duties, stocking of supplies and maintenance of equipment

Experience

Proven experience in a front desk or administrative role within a medical office setting required Experience with one or more of the following is considered an asset: PS Suites, OceanMD, Clinical Database Software, Accounts Receivable, Accounts Payable, Scheduling, Health and Safety and Purchasing. Diploma in Office Administration or Health Sciences an asset Knowledge and certificate of medical terminology preferred but not a requirement

Competencies

Excellent customer service skills Effective written and verbal communication style Superior time management Able to excel in a fast-paced environment while balancing competing priorities Reliable, dependable and motivated

Requirement

Candidate must be able to work flexible hours, this may include evenings or early mornings
Job Type: Full-time

Pay: $22.00-$25.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Orillia, ON L3V 5A2: reliably commute or plan to relocate before starting work (required)
Experience:

Medical Clinic Administration: 1 year (preferred)
Work Location: In person