Job Description

We are a beautiful, boutique MedSpa looking for a warm, friendly, and positive receptionist to welcome our lovely clients.

At Beauty Loft, we pride ourselves on creating a calm, elevated, and professional environment where every client feels cared for from the moment they walk through our doors. We are looking for someone who is genuinely personable, enjoys connecting with people, and can bring uplifting energy to our space while maintaining professionalism and attention to detail.

Requirements (Please read carefully -- only apply if you meet ALL of these):

Fluent English speaker

Must be able to communicate clearly, professionally, and confidently with clients.

Previous receptionist experience and a strong customer service background -- this is a MUST

You must be able to manage client communication without hand-holding.

Ability to follow instructions accurately

Must be able to read, understand, and execute written procedures (SOPs) without repeating the same questions or guessing.

Strong attention to detail

Mistakes such as booking incorrect appointments, missing steps, forgetting deposits, or misreading instructions are not acceptable.

Proactive communicator

Must ask when unsure, but also be able to think critically and problem-solve before escalating issues.

Genuine interest in medical aesthetics

(Botox, fillers, skincare, etc.)
Should enjoy learning and talking about aesthetic services.

Confident communicator with the ability to engage clients and sell services/products

Must be able to use social media

(Instagram, TikTok, basic content creation, posting, stories, and engagement)

Must have experience writing professional emails, sending text messages, and speaking with clients over the phone

Must be able to reassure clients appropriately

Should understand basic healing timelines (e.g., Botox: 2 weeks, lip filler: 4-6 weeks) and communicate them calmly and accurately.

Must collect deposits for all bookings unless instructed otherwise

This is a non-negotiable requirement.

Must be organized and able to manage a booking system properly

Checking dates, confirming follow-ups, and updating schedules must be done accurately.

Must be available to work at least 2 Saturday or Sunday shifts per month

Job Type: Part-time

Pay: $19.00-$20.00 per hour

Expected hours: 16 - 23 per week

Benefits:

Company events On-site parking Work from home
Work Location: In person