Job Description

Job Overview

We are seeking a dedicated and compassionate Medical Assistant to join our healthcare team. The successful candidate will play a vital role in supporting medical practitioners by providing administrative and clinical assistance. This position offers an excellent opportunity for individuals interested in pursuing a career in healthcare, with a focus on delivering high-quality patient care in a professional environment.

Duties

Clinical Responsibilities (Patient Care)

Patient Intake & Vitals:

Escorting patients to exam rooms, recording height/weight, and measuring vital signs (blood pressure, pulse, temperature, and SpO2).

2. Administrative & Workflow Responsibilities

Triage:

Managing phone calls to determine the urgency of patient needs and providing home-care advice under the physician's protocols.

Prior Authorizations:

Communicating with insurance companies to ensure patients' medications or specialized tests (like MRIs) are covered.

Referral Management:

Coordinating with specialist offices to ensure the patient's medical records are sent and appointments are scheduled.

Prescription Refills:

Processing pharmacy requests for non-controlled substances as authorized by the physician.

Medical Scribing & Documentation:

Using the Electronic Health Record (EHR) system to document the "Chief Complaint," updated medications, allergies, and social history before the doctor enters.

Point-of-Care (POC) Testing:

Performing rapid tests such as Strep, Flu, COVID-19, urinalysis, and blood glucose monitoring.

Clinical Procedures:

Assisting the physician with minor office surgeries (suture removal, wart removal, biopsies), performing EKGs, and administering injections or immunizations.

Phlebotomy:

Drawing blood and preparing specimens for transport to laboratories like Labcorp or Quest Diagnostics. Handle administrative tasks such as filing, data entry, and managing correspondence Ensure compliance with health and safety regulations, including infection control protocols Support patients by providing information on treatments, medications, and follow-up care

Shadowing & Case Review:

Observing the physician's physical exam techniques and diagnostic reasoning.

Patient Education:

Explaining treatment plans, diet modifications, or how to use medical devices (like inhalers or glucose monitors) to patients.

Care Coordination:

Following up with patients regarding lab results and explaining the "next steps" as dictated by the doctor.

Regulatory & Safety Compliance

OSHA & HIPAA Compliance:

Maintaining strict patient confidentiality and following OSHA safety standards for handling sharps and biohazardous waste.

Sanitization:

Cleaning exam rooms between patients and ensuring surgical instruments are properly sterilized via autoclave.

Requirements

Previous office experience or administrative experience is highly desirable Strong organisational skills with the ability to multitask effectively in a fast-paced environment Excellent communication skills, demonstrating empathy and professionalism when interacting with patients and staff Ability to work well both independently and as part of a team Knowledge of healthcare procedures and familiarity with EHR systems is advantageous A recognised qualification in MEDICINE AND SURGERY

Summary of Skills Required

Skill Category Specific Responsibility EDUCATIONAL - MBBS

Technical

EKG, Vitals, Phlebotomy, EHR Data Entry

Interpersonal

Empathy, clear communication, patient de-escalation

Analytical

Recognizing "red flag" symptoms during intake to alert the doctor

Ethics

Understanding the HIPAA Privacy RuleThis role provides an engaging opportunity for motivated individuals seeking to develop their career within healthcare. The position is paid and offers valuable experience working alongside experienced medical professionals in a supportive environment.
Job Type: Permanent

Pay: $19.00-$26.00 per hour

Expected hours: 28 per week

Benefits:

On-site parking Paid time off
Work Location: In person