Job Description

Medical Affairs Associate

Department: Medical Staff Office

Program: Medical Affairs

Status: Regular Full Time

8 Hour Shifts, Days Schedule (Subject to Change)

Location: Oshawa

Wage Schedule: $28.120 - $38.240 per hour

File Number: 2500001585



Lakeridge Health is seeking a proactive and experienced Medical Affairs Associate to join our dynamic team. In this vital role, you will contribute to the strategic and operational success of the Medical Affairs Office by providing high-quality administrative and coordination support. You will work closely with Credentialed Staff Leaders and Credentialed Staff to ensure that Medical Affairs functions are delivered with excellence, efficiency, and alignment to Lakeridge Health's strategic goals. This role requires a high level of professionalism, discretion, and a demonstrated ability to maintain confidentiality in all matters.



As a key liaison between Medical Affairs and multiple internal and external stakeholders, you will help implement innovative and future-focused approaches to support Credentialed Staff Leadership, recruitment, credentialing, onboarding, and organizational engagement.

DUTIES AND RESPONSIBILITIES:

" Provide comprehensive administrative support to the Medical Affairs Office and assigned Credentialed Staff Leaders.

" Serve as a central point of contact for credentialed staff leaders, coordinating communications, departmental updates, and the implementation of policies and procedures.

" Support credentialed staff recruitment and onboarding processes in collaboration with the Medical Staff Coordinators, including intake, credentialing, and onboarding/orientation.

" Contribute to the planning and execution of strategic Medical Affairs initiatives, projects, and continuous improvement activities.

" Facilitate effective liaison and relationship-building between Medical Affairs, credentialed staff, hospital administration, and external partners.

" Champion the use of technology and digital tools (e.g., Microsoft Office, SharePoint) to improve service delivery and process efficiency.

" Maintain accurate documentation and tracking systems, ensuring compliance with organizational policies and regulatory requirements.

" Uphold strict confidentiality and handle sensitive information with professionalism and integrity.

" Contribute actively to a collaborative, high-performing team environment that values mutual respect, support, and continuous learning.

" Demonstrate a commitment to the core values of Lakeridge Health: Inclusion, Compassion, Innovation, Teamwork, and Joy.

QUALIFICATIONS:

" Diploma in Medical Office Administration or an equivalent combination of education and related experience.

" Minimum of 5 years of relevant administrative experience, ideally in a healthcare, academic, or medical affairs setting.

" Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint, and other relevant digital tools (tested).

" Proven ability to work independently while contributing effectively in a collaborative, team-oriented environment.

" Strong organizational, time management, and multitasking skills with keen attention to detail.

" Excellent written and verbal communication skills, with the ability to draft professional correspondence (including memos, meeting minutes) and presentations.

" Knowledge of healthcare systems, credentialing processes, and medical staff governance is a strong asset.

" Demonstrated project coordination and facilitation experience.

" Professional demeanor with strong interpersonal skills and a service-focused approach.

" Understanding and commitment to Lakeridge Health's safety practices and continuous learning culture.

" Ability to travel between Lakeridge Health sites as needed.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.



Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.



Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.



Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.



At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.



Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID 19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.