Job Description

Front Desk Associate at Luxury Boutique Medical Spa

Join our luxury boutique medical spa, where we prioritize exceptional service and a serene atmosphere. We offer a variety of aesthetic treatments and wellness services, ensuring every client feels pampered and valued.

Position Overview:

We are seeking a motivated and professional Front Desk Associate to be the first point of contact for our clients. This role is crucial in creating a welcoming environment and ensuring smooth operations at our spa.

Key Responsibilities:

- Greet clients warmly and provide exceptional customer service.

- Manage appointment scheduling on Jane App and coordinate with practitioners.

- Handle phone inquiries and respond to client emails in a timely manner.

- Process payments and maintain accurate records.

- Assist with inventory management and retail sales.

- Maintain a clean and organized front desk and waiting area.

- Collaborate with the spa team to ensure a seamless client experience.

-Light cleaning and laundry

-Assist with social media

Qualifications:

- Previous experience in a front desk or customer service role, preferably in a spa

- Strong interpersonal and communication skills.

- Proficiency in scheduling software and basic computer applications.

- Ability to multitask and remain calm under pressure.

- A passion for the wellness and beauty industry.

Benefits:

- Competitive salary

- Employee discounts on services and products.

- Opportunities for professional development and training.

- A supportive and positive work environment.

We look forward to welcoming a new member to our team who shares our commitment to excellence in client care!

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 33.5 per week

Benefits:

Paid time off Store discount
Ability to commute/relocate:

White Rock, BC V4B 5C9: reliably commute or plan to relocate before starting work (preferred)
Experience:

Spa reception: 2 years (preferred)
Work Location: In person