Job Description

Nutemp Mechanical Systems Ltd. is a multi-trade mechanical contractor that focuses on the industrial, commercial, and institutional markets. With over 40 years of experience, Nutemp has evolved into a vertically integrated, industry-leading mechanical organization in southern Ontario.

We are currently seeking a Mechanical Coordinator

to champion the team and bring the organization to the next level.

As a Mechanical Coordinator, you are a key element in organizing and managing interactions with customers. Your position requires a deep understanding of customer needs and expectations, as well as the ability to handle various situations with professionalism and empathy. You are responsible for maintaining high standards in terms of service and customer satisfaction, often being the final point of contact to resolve complex problems or delicate situations.

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Responsibilities:

Communicate effectively with External and Internal Customers Set up Request(s) from external and internal customers utilizing scheduling software Set up Preventative Maintenance Agreements in Operating Software Assist the manager with certain aspects of operations, including scheduling, dispatching, and customer service Process Technician Tickets Issue Purchase Orders Collaborate with the manager to ensure smooth service delivery Identify opportunities when reviewing Technicians Work Orders Assist in the weekly billing cycle Maintain a positive relationship with all parties involved Monitor service timelines and ensure on-time service delivery Maintain electronic and paper filing system

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Experience:

Relevant Education in Mechanical Engineering, or a related field Strong proficiency in both written and verbal English Proven experience as a Customer Service Coordinator or a similar role Excellent organizational and time management skills Strong interpersonal skills Proficiency in Microsoft Office and Adobe Proficiency in Sage Service Operations (Sage 300) is considered an asset Ability to multitask and work well under pressure to meet deadlines Observant, thorough, and detail oriented

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SALARY: From $50,000-$55,000 per year depending on experience

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Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance Paid time off Profit sharing Tuition reimbursement Vision care

Think you got what it takes?

Nutemp is an equal opportunity employer and welcomes all qualified candidates.

Thank you to all applicants in advance. We will be in contact with those selected for an interview.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance Paid time off Profit sharing Tuition reimbursement Vision care
Ability to commute/relocate:

Mississauga, ON L5L 5Z4: reliably commute or plan to relocate before starting work (required)
Work Location: In person