May 6, 2023 Brand Ambassador

North Vancouver, BC, Canada

Job Description

Be part of a locally owned business with a commitment to supporting the community where we live, work and play. A legend in the footwear industry, Red Wing Shoes and its? brands have been providing unparalleled quality and craftsmanship since 1905. We pride ourselves in providing a custom shoe fitting experience, just like back in the day! We are looking for hard-working team members to carry on our values of respect, integrity, community, and excellence while honoring our heritage and nurturing our brands. In return, we offer a great retail culture, supportive team, quality training, and life-friendly retail hours. Join our team and sell products you?ll be proud to stand behind!
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, our legendary fitting process, and teaming up with co-workers to provide excellent sales service.
  • Engage with each customer to create an authentic brand experience.
  • Measure and fit every customer according to Red Wing?s Ultimate Fit guidelines.
  • Ability to learn, lead and share expertise of products and trends to fit customer?s needs.
  • Enter customer information and sales into Point of Sales system, process payments & returns, balance cash drawer and daily reporting.
  • Provide boot cleaning and conditioning service, minor repairs, and coordinate warranty work with local partners.
  • Managing the day-to-day operations of the store without supervision.
  • Support Management Team in ensuring all in-store policies and procedures are adhered to and executed in a timely manner.
  • Manage inventory intake procedures.
  • Perform open and close duties.
  • Motivating the team to achieve organizational goals as outlined by Store Manager.
  • Delegating tasks to team members as needed.
  • Encourage ongoing product knowledge development through leading by example and sharing with team members.
  • Navigate challenging customer service situations including returns and warranty.
  • Creating a pleasant working environment that inspires the team.
  • Dependability and flexibility with scheduled work shifts including weekends.
  • Adhere to and execute all store policies, procedures and practices as outlined by Store Manager.
Qualifications
  • Minimum of 1 year of leadership experience training and mentoring multiple employees.
  • Minimum 2 years sales experience.
  • Excellent communication skills.
  • Strong organizational skills and attention to detail.
  • Exceptional customer service experience.
  • Passionate about footwear!
  • High school diploma or general education degree (GED) required.
  • Motivated, confident, and comfortable engaging customers to deliver an elevated experience.
  • Initiates completion of tasks or activities without necessary supervision.
  • Takes initiative to learn and maintain up-to-date knowledge on product.
  • High energy, enthusiasm, and motivated demeanor.
  • Enjoys working as part of a team and contributes to a positive and inclusive work environment.
  • Flexible availability including weekends and a changing schedule.
  • Retail footwear and/or wholesale experience preferred.
  • Computer experience with Excel, Word, Outlook, and Point of Sales systems.
Physical Demands
  • Lifting 50 pounds
  • Climbing a ladder
  • Bending/stooping/kneeling required
  • Routine standing for duration of shift (up to 8 hours)
  • Store maintenance duties including but not limited to vacuuming, mopping floors, cleaning windows, and setting up and maintaining displays.
Job Types: Full-time, Part-time
Part-time hours: 25 per week Salary: From $17.50 per hour Benefits:
  • On-site parking
  • Store discount
Day range:
  • Weekend availability
Flexible Language Requirement:
  • French not required
Shift:
  • Day shift
Work setting:
  • Specialty store
Ability to commute/relocate:
  • North Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Education:
  • Secondary School (required)
Experience:
  • Sales Associate: 2 years (required)
  • Customer service: 2 years (required)
  • Sales: 2 years (required)
Shift availability:
  • Day Shift (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2170904
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    North Vancouver, BC, Canada
  • Education
    Not mentioned