Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career as a Maitre'd at the brand new Parkland at the Common lifestyle residence, opening this Fall in Halifax, Nova Scotia.
Rising above the iconic corner of Robie and Quinpool, Parkland at the Common is an elegant 25-storey community that combines the richness of Halifax's West End with an elevated living experience for older adults seeking the very best in urban living.
Residents and visitors will be wowed by exceptional, personalized service delivered by a full complement of hospitality-minded team members who enjoy unique perks-perhaps none more enticing than Parkland at the Common's highly accessible location and city skyline views. From the heated indoor pool to valet parking, a full-service salon and spa, multiple chef-prepared dining venues and more, this community offers a seamless blend of beauty and function that delights at every turn.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan

RRSP program (5% employer matching) * Vacation accrual (begins immediately) and travel insurance

• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Responsible for assisting direction and management of dining room services at Parkland at the Common while meeting established customer service standards;
• Provides leadership in the coordination of dining room staff activities to ensure professional service delivery to residents on a daily basis and for special events;
• Provides leadership and supervises the provision of dining services respecting the resident's right to individualized services;
• Assists with food services for special functions ensuring organization, cost efficiency and appropriate staffing is maintained;
• Coordinates all meal/beverage charges and submits for proper billing;
• Communicates regularly with residents to ensure satisfaction with food service;
• Demonstrates an understanding of the importance of respecting resident's rights, including: respecting others, maintaining confidentiality, promoting independence, respecting privacy, respecting the right to refuse services and involvement;
• Communicates with the Harmony & Wellness Team if there is a noted change in the nutritional status of a resident (e.g. decrease in appetite);
• Ensures procedures are followed when alcohol is being served if applicable;
• Provides on the floor orientation to new staff;

About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School Diploma or completion of equivalent education;
• Food Handlers Course, Serve Safe and/or other recognized food safety education;
• You can demonstrate a resident-focused approach to service, using strong verbal and written communication skills in English and organizational skills;
• You have leadership skills, and are able to motivate staff members and build a cohesive team;
• Ability to motivate staff members and build a cohesive team;
• You can work flexible hours and shifts (including weekend and holidays) when required;
• Previous supervisory experience in the hospitality industry is considered an asset;

About Us
Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit .
If you're ready to join the Shannex team of Great People, apply today!
Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.
All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.

Skills Required