At Trader Interactive, we make buying and selling a great experience. We're a group of go-getters who decided they didn't want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.
When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.
And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!
What We Offer
An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.
What You'll Do
The Marketing Specialist leads the charge in customer education, helping our customers understand, adopt, and fully leverage the value of our platforms, while also positioning our brand as a trusted authority in the industry. The Marketing Specialist will develop and deliver educational content including webinars, case studies, help center resources, testimonials, and more. They'll collaborate with associations, 20 groups, and internal stakeholders to ensure our messaging is relevant, impactful, and tailored to the evolving needs of both current and prospective customers.
Key Responsibilities:
Own the customer education roadmap
-- including webinar planning, help center development, and content strategy
Develop, coordinate, and execute
live and on-demand webinars
, including scheduling, speaker support, promotion, and follow-up
Partner with the Insights, Product Marketing, and Sales teams to create
case studies, testimonials, and customer stories
that support credibility and proof
Manage the creation and evolution of the
online Help Center
and self-service tools to support onboarding, product education, and customer success
Collaborate with
industry associations and 20 groups
to source relevant content opportunities and educational partnerships
Identify gaps in customer understanding or engagement and create content to address them
Track and analyze engagement with education content and continuously optimize for relevance and performance
Partner cross-functionally with Product, Sales, and Support to ensure educational efforts align with broader GTM initiatives
Support event teams in creating educational sessions, workshops, or panels when applicable
What We're Looking For
Experience in B2B marketing or working with associations is a plus
Strong project management skills with the ability to manage multiple priorities and deadlines.
Excellent writing and storytelling skills -- especially when translating technical or complex information into digestible content
Experience hosting or coordinating webinars and live online events is a plus
Comfort working across teams and managing multiple stakeholders and timelines
Familiarity with help center platforms, marketing automation tools, and/or CMS platforms a plus
Passion for empowering customers and creating content that delivers real value
Strong organizational skills and attention to detail
Strong written and verbal communication skills
Eagerness to learn and grow in a collaborative, fast-paced environment
Collaborative, proactive, and data-driven with a passion for continual testing and improvement.
Demonstrated creative thinking and the ability to collaborate with cross-functional teams in a creative environment
Understanding of modern martech stacks and marketing operations best practices
Action-oriented and enjoys working hard; energetic and willing to take on challenging assignments; seizes personal development opportunities
Ability to work both independently and in a team environment
Excellent organizational skills and attention to detail
Bachelor's degree in Marketing, Communications, or a related field.
0-2 years of experience in marketing, content creation, customer education, or communications
So come and join our team - because every role is a big role in our plans to go big.
TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.
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