Job Description

Description & Qualifications

Here, we believe there\xe2\x80\x99s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there\xe2\x80\x99s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We\xe2\x80\x99ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

CORE RESPONSIBILITIES AND TASKS * Responsible for building and facilitating online marketing initiatives for Sherwin-Williams\xe2\x80\x99 Residential Repaint customers. These actions should result in brand awareness, customer loyalty and increase sales opportunities by fostering online reputation management. Working to create consumer engagement and social sharing that will enhance overall customer experience for the end user.

2. Digital Platform responsibilities include but are not limited to; Customer Advertising Consulting, Customer Web Design, Social Media Enhancement(Instagram, Facebook, Google Reviews, LinkedIn, Tik Tok, etc.)

3. Assist with social media community management across all past customers and social channels, responding to inquiries, comments and mentions in a timely manner, while keeping brand voice consistent.

4. Work with analytics to provide customer insight and actionable items for continual improvement and to adapt to the constant changing environment of our Residential Repaint customers online presence.

5. Manage a high volume of work in a fast-paced environment.

6. Additional responsibilities will include planning, creative, development and coordination of branded social media and digital properties to support our professional customers audience across Canada.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• Bachelor\xe2\x80\x99s degree or relevant experience

Preferred:

• Bachelor\xe2\x80\x99s degree in Business, Communications, Marketing, Public Relations, English, Journalism or related fields.

KNOWLEDGE & EXPERIENCE:

Required:

• 1-2 years\xe2\x80\x99 experience in a online marketing position.
• Fluent in and passionate about online communities such as Facebook, Instagram, Tiktok, Twitter, Pinterest, Youtube, SnapChat, Yelp, Google and additional/new digital platforms as they emerge.
• Interest and knowledge of social media marketing, reputation & community management and industry trends.
• Excellent organization skills, with an ability to adhere to strict deadlines and prioritize multiple duties that are assigned simultaneously. Self-sufficiency is key in this role.
• Must be a strong written and verbal communicator in English. French language knowledge would be an added benefit.

Preferred:

\xc2\xb7 Experience working on Sherwin-Williams customer service team or retail location.

\xc2\xb7 Cross functional experience with SEO, paid media, sales, branding, internal communications, and/or public relations.

\xc2\xb7 Customer service experience.

\xc2\xb7 Familiar with copy writing and editing.

\xc2\xb7 Social Management tool experience \xe2\x80\x93 Sprout Social & Curalate are a plus.

TECHNICAL/SKILL REQUIREMENTS:

Required:

\xc2\xb7 Microsoft Office Suite

Preferred:

\xc2\xb7 Experience with Store reviews and review aggregator platform \xe2\x80\x93 Chatmeter, Google, Yelp

\xc2\xb7 Familiar with Google Analytics and all native social publishing and analytics platforms

\xc2\xb7 Familiar with social publishing platforms \xe2\x80\x93 Sprout social preferred.

\xc2\xb7 Bilingual in French would be an asset.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Sherwin-Williams