Job Description

The Dealer Support Representative will assist the Sales Director and Account Executive in managing communication with dealerships and retailers. This position works closely with Epsilon Marketing teams to improve the program/product offerings and identify potential sales opportunities. This position requires demonstrated organizational and communication skills that drive business results in the areas of client/account management.

Job Duties

• Maintain daily relationship with GTA region, dealer/retailers, sales director, and account manager
• Perform daily maintenance for all par dealers and newly enrolled dealers in programs for assigned region
• Facilitate monthly dealer review calls to all enrolled dealerships for all programs
• Assist in the design and deployment of dealer campaigns.

Essential Requirements

• 1-3 years of service advisor experience in the automotive field or equivalent preferred
• Demonstrated ability to work with cross functional teams
• Ability to develop and work independently or with little supervision
• Ability to work with Dealer Management System (CDK, PBS, Serti) is a plus
• An understanding of data management processes preferred
• Ability to help initiate and/or re-engineering of marketing processes
• Ability to work under strict deadlines in a fast-paced retail team environment
• Ability to manage changing priorities
• Knowledge of dealer Service Department daily operations as asset
• Exceptional Knowledge of Microsoft Office Software: Word, Excel, and Outlook
• Experience with Salesforce and Adobe is a plus

Skills

• Demonstrates understanding of interpersonal, organizational, analytical, problem-solving, negotiation, project management and verbal and written communication skills
• Works well in team oriented and independent environments
• Ability to manage multiple projects and set priorities
• Ability to resolve conflicts within challenging environments both with clients and internal operations

Additional Information

When you\'re one of us, you get to run with the best. For decades, we\'ve been helping marketers from the world\'s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon\'s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture:
• DE&I:
• CSR:
• Life at Epsilon:

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon\'s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Publicis Groupe