Job Description

Jacksonport Dental is hiring a Marketing & Operations Assistant to support our growing clinic in Calgary.

This role is ideal for someone who enjoys both marketing and day-to-day operations, and is passionate about delivering great patient experiences.

Key Responsibilities

Marketing & Digital

Support digital marketing activities across Google, Meta (Facebook/Instagram), and online directories. Manage and update the clinic's Google Business Profile; coordinate website updates with the web team. Encourage and track online reviews from satisfied patients. Create simple social media posts, announcements, and clinic updates. Coordinate with external marketing partners and ensure timely follow-ups. Prepare weekly and monthly marketing performance reports.

Operations & Administration

Assist the front desk team (phone calls, patient check-in/out, scheduling). Ensure recall calls and patient follow-ups are completed daily and properly documented. Monitor appointment flow and work to minimize scheduling gaps. Support smooth daily operations between clinical and administrative teams.

Patient Experience

Assist with in-clinic promotions, patient campaigns, and seasonal initiatives. Communicate professionally with patients via phone, email, and social media.

Requirements

Knowledge of digital marketing is an asset (Google Ads, Meta Ads, SEO basics, online reviews). 1-3 years of experience in marketing, customer service, or clinic/hospitality operations is an asset. Strong communication skills; additional languages are an advantage. Comfortable with Google Workspace/MS Office and social media tools. Organized, reliable, proactive, and great with follow-ups. Friendly team player with a willingness to learn healthcare operations.

Compensation

Competitive, based on experience.

Please apply in confidence to join the Jacksonport Dental team.

Job Types: Part-time, Permanent

Pay: From $16.00 per hour

Benefits:

Dental care On-site parking
Work Location: In person