Job Description

Company Overview

Welcome to Smitty's, a cherished Canadian dining destination that has been serving up delicious meals and warm hospitality since 1960. With 65 years of experience, we have grown from a single location to a thriving franchise with over 80 restaurants across Canada, and we are continually expanding to bring our unique dining experience to even more communities.

At Smitty's, we believe in going beyond breakfast to offer a diverse menu that caters to all tastes and cravings. While our roots lie in being a beloved breakfast spot, we have evolved to become more than just that. We proudly serve all your favourites, all day long, ensuring that you can enjoy our chef-inspired comfort foods whenever the mood strikes you.

Our menu reflects our dedication to delivering crave-worthy dishes that bring joy to your taste buds. Inspired by talented chefs, our carefully crafted offerings are designed to provide the ultimate comfort food experience. From hearty classics to innovative creations, there's something to satisfy every palate at Smitty's.

We take pride in being a family-friendly restaurant where you can create lasting memories with your loved ones. Whether you're gathering for a leisurely brunch, celebrating a special occasion, or simply enjoying a delicious meal together, our welcoming atmosphere and attentive service ensure that every visit is a delightful one.

Smitty's(TM) is one of Canada's most beloved family restaurant brands with 80+ locations nationwide. As a franchised business, we support local operators through creative marketing and communications that drive traffic and elevate the guest experience.

We are looking for a

Marketing & Design Specialist

who is equally skilled in crafting high-quality creative as they are in building positive relationships with our franchisees. This is a unique role that blends hands-on design with client service, project management, and creative problem-solving.

About the Role

You'll work closely with our internal marketing team and our franchise partners to deliver creative assets that drive business results. This isn't just a design role -- you'll manage projects from concept through completion, guiding communication, approvals, and timelines.

You're someone who enjoys both sides of the work: creating compelling, on-brand visuals

and

ensuring communication is smooth, timelines are met, and clients feel heard and supported.

What You'll Do

Graphic Design (70%)

Create original, on-brand creative assets across digital and print channels: social media, menus, promotional signage, email, print ads, in-store materials, etc. Edit and adapt existing templates or campaigns with precision and attention to detail. Ensure all creative aligns with brand standards, meets technical requirements (CMYK/RGB, file types, resolution), and is production-ready. Collaborate with internal teams on creative briefs and campaign development.

Marketing Project Management (30%)

Act as the primary point of contact for franchisees on creative marketing requests. Gather project details, provide recommendations, manage timelines, and communicate updates proactively. Guide projects from intake through approvals to final delivery. Build strong relationships with franchise owners and help them achieve their local marketing goals while protecting the integrity of the Smitty's brand. Collaborate cross-functionally with internal stakeholders (Creative, Marketing, Operations).

What You Bring

2+ years

in a hybrid design/account management or project management role, preferably in a franchised or multi-location environment. A strong portfolio demonstrating both creative design work (digital & print) and an understanding of brand consistency. Exceptional communication skills -- written, verbal, and visual. Confident managing client expectations, feedback, and approvals. Proficient in

Adobe Creative Suite (InDesign, Photoshop, Illustrator)

and

Canva

. Solid understanding of design principles: typography, layout, hierarchy, and visual identity systems. Organized, proactive, and comfortable juggling multiple projects with competing priorities. A collaborative mindset -- you enjoy working with people as much as you enjoy working on creative.

Nice to Have

Experience working with franchisees or in a franchise business model. Familiarity with restaurant or hospitality marketing. Knowledge of basic marketing principles and tactics beyond design.

Additional Details

Part-Time, Contract

(25-30 hours per week) Must provide your own computer/equipment. Flexible hours within our core business hours.

Why Join Us?

Work with a national brand making an impact in communities across Canada. Be part of a small, creative, and collaborative marketing team. See your work come to life in restaurants coast-to-coast. Flexibility, autonomy, and variety in your day-to-day.

Ready to Apply?

Send us your resume and a portfolio that demonstrates both your

creative eye

and your

attention to detail

. In your cover letter, tell us how you balance creativity with client service.

Job Type: Part-time

Pay: $25.00-$32.00 per hour

Benefits:

Casual dress Discounted or free food Flexible schedule
Work Location: In person

Application deadline: 2025-08-01