Job Description

At Irving Consumer Products, we recognize that the key to our success is our people. Irving Consumer Products is a leading manufacturer of premium tissue products \xe2\x80\x93 including national brands and private label. We also manufacture private label diapers and training pants for North American retailers.

As a Purr-oudly Canadian employer, Irving Consumer Products believes in providing curious & ambitious marketeers the opportunity to learn in-demand skills, test their theories and develop careers in-step with emerging trends.

This role will give you the opportunity to work on a nationally beloved Canadian brand Royale and support our North American portfolio. As a key owner of the Consumer Relations team, you will directly influence our consumers and shoppers every day. Your analytical, and communications skills will be key to success in this role.

This role reports to the Royale Marketing Director and works with the Marketing team.

The role can be based in Toronto, Ontario (1551 Weston Road, M6M 4Y4) or Dieppe, New Brunswick (100 Midland Dr, E1A 1K4) with the opportunity for hybrid flexible work options.

We\xe2\x80\x99re offering growth and endless opportunity at a company that\xe2\x80\x99s on the rise, backed up by the security of the entire JDI group of companies. Continuous Improvement is part of our culture. That doesn\xe2\x80\x99t just refer to our cutting-edge tech or marketing model\xe2\x80\x94it means supporting every member of our team to learn, grow and become a bigger part of the company.

Job Requirements

• University Degree
• 1 to 2 years of relevant work experience
• Strong communication skills
• Analytical and detail oriented. Results driven
• Able to manage multiple priorities in a fast paced environment

The main duties/responsibilities of this role include:

Consumer Relations Management & Ownership

• Key Point of Contact for Consumer Relations team \xe2\x80\x93 ensure Consumer Relations team is trained and updated on major Royale initiatives
• Liaise with Quality team for product complaints and ensure timely consumer response
• Escalate to management team and corporate communications as needed

Couponing

• Own couponing capability including Inmar couponing vendor relationship
• Monitor coupon redemptions and provide monthly reporting to team

Data analysis and reporting

• Nielsen tracking and reporting for Marketing team on a monthly basis
• Own shelf and competitive media tracking

Royale Sponsorships & Event Management

• Liaise with appropriate internal and external partners to organize and fulfill Royale Sponsorships and events

Online and Social Media Management

• Social media monitoring with agency partners
• Attend cross-functional and agency status calls
• Liaise with corporate communications, corporate relations, and other stakeholders

Budget & Administration

• \xe2\x80\x8bBudget management and administration
• Manage Royale and team premiums

What We Offer

Irving Consumer Products is proud to offer a competitive salary and benefits package, including but not limited to:

• A flexible medical, dental, and vision plan
• Employee & family assistance programs
• RRSP matching program
• Health & wellness reimbursements
• Product purchase program
• Opportunities to take part in job related training and development
• Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies
• Relocation costs (if applicable)
• Hybrid flexible work options (if applicable)

To Apply for this Career Opportunity

Concerned you don\xe2\x80\x99t meet every requirement? Research has shown that many people only apply to jobs when they feel they meet 100% of the hiring criteria. At Irving Consumer Products, we are focused on creating an inclusive environment where everyone feels welcome, appreciated and encouraged to contribute fully. If you are interested in this position but are concerned you may not fit the requirements perfectly, we would encourage you to still apply. You might be exactly who we\xe2\x80\x99re looking for with this role or others we have available!

Please apply online at https://careers.jdirving.com/.

For further details, please contact Recruitment at icprecruitment@irvingconsumerproducts.com

We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

Irving Consumer Products is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

#LI-JM3

Additional Information

• Posting Date: Jul 7, 2023

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Disclaimer

Please be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.

J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .

\xc2\xa9 J.D. Irving, Limited. All rights reserved. \xe2\x84\xa2 is a trademark of Irving Licensing Inc., used under licence.

An outstanding team dedicated to providing the best in products and service.

J.D. Irving